Position Summary: The Executive Housekeeper is responsible for overseeing all aspects of housekeeping operations within the hotel, ensuring cleanliness, comfort, and hygiene standards are maintained to the highest level. They lead and manage the housekeeping team, coordinate with other departments, and implement procedures to deliver exceptional guest experiences and uphold brand standards. Essential Functions: Lead and manage the housekeeping department, including supervising staff, scheduling shifts, and assigning tasks to ensure efficient operations and optimal staffing levels. Develop and implement housekeeping policies, procedures, and standards in accordance with hotel guidelines, regulatory requirements, and brand expectations. Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, orderliness, and compliance with hygiene and safety standards. Coordinate with other departments, such as front office, maintenance, and food and beverage, to prioritize cleaning schedules, address guest requests, and resolve issues promptly. Train and develop housekeeping staff on proper cleaning techniques, equipment usage, and safety protocols, fostering a culture of excellence, teamwork, and continuous improvement. Monitor inventory levels of cleaning supplies, linens, and amenities, and coordinate with purchasing to ensure adequate stock levels and cost-effective procurement. Implement environmentally sustainable practices and initiatives to minimize waste, conserve resources, and promote eco-friendly operations within the housekeeping department. Maintain accurate records and reports related to housekeeping activities, including room occupancy, cleanliness scores, maintenance requests, and staff performance evaluations. Address guest concerns, complaints, and special requests related to housekeeping services in a timely and professional manner, ensuring guest satisfaction and loyalty. Stay updated on industry trends, best practices, and innovations in housekeeping technology, products, and techniques, and incorporate relevant advancements into departmental operations. Qualifications: Highschool Diploma Required. Associate Degree (preferred). Previous experience in housekeeping management or related role, with a proven track record of leadership and operational excellence. Strong leadership, communication, and interpersonal skills, with the ability to motivate and inspire a diverse team. Excellent organizational and time management abilities, with a focus on achieving results and meeting deadlines. Proficiency in housekeeping management software, Microsoft Office Suite, and other relevant applications. Knowledge of industry regulations, safety standards, and best practices in housekeeping operations. Flexibility to work evenings, weekends, and holidays as needed to accommodate the hotel's operational requirements. Job Type: Full-time Pay: $40,000.00 - $45,000.00 per year Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift: Day shift Evening shift Morning shift Ability to Commute: Greenville, SC 29615 (Required) Ability to Relocate: Greenville, SC 29615: Relocate before starting work (Required) Work Location: In person
Salary: $40,000 - $45,000 a year
Employment Type: Full-time
Qualifications
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