Repair Analyst The Repair Analyst provides primary day to day support for our Repair Shop infrastructure and assumes a portfolio of repair shops. This portfolio’s success is your primary responsibility. Additional responsibilities include phone/email support for all shop inquiries, overseeing down equipment, program compliance, metric monitoring, identifying growth opportunities, system troubleshooting and much more. The shop’s success is your #1 priority. Duties: Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports Support operational objectives by gathering information, evaluating output, provide decision support and develop action plans Improve systems and processes by studying current practices, recommend counter measures and participate in implementation Ability to impact operations and effect change without being confrontational Coordinate communication amongst various stakeholders, to determine root cause analysis and desired solution Coordinate with internal systems members across multiple departments, to resolve shop issues Support shops with policies, procedures, electronic tools and other shop related issues Prepare written communication regarding the repair environment Skills/Required Knowledge/Tools: Must have excellent written and verbal communication skills, excellent interpersonal skill and the ability to work well in a team environment. The ability to work in a computerized environment using various software and online web programs. Looking for 3-5 years of experience Physical Demands: The work is sedentary. Typically, the person may sit comfortably to do the work. There many be some walking, standing, bending; carrying of light items such as papers, books, small parts; driving and automobile, etc. No special physical demands are required to perform the work. U-Haul offers: Full Medical coverage Prescription plans Dental & Vision Plans New indoor fitness gym Gym Reimbursement Program Registered Dietitian Program Weight Watchers Onsite medical clinic for you and your family Career stability Opportunities for advancement Valuable on-the-job training Tuition reimbursement program Free online courses for personal and professional development at U-Haul University® Business and travel insurance You Matter Employee Assistance Program Paid holidays, vacation, and sick days Employee Stock Ownership Plan (ESOP) 401(k) Savings Plan Life insurance Critical Illness/Group Accident 24-hour physician available for kids Subsidized gym/ membership MetLaw Legal program MetLife auto and home insurance Mindset App Program Discounts on cell phone plans, hotels, and more LifeLock identity Theft Savvy consumer wellness programs- from health care tips to financial wellness Dave Ramsey’s SmartDollar Program U-Haul federal credit union Wellness Program U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis. About Us Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born. U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.
Salary: $22 - $28 an hour
Employment Type: Full-time
Qualifications
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