Cognizant Technology Solutions is currently seeking a highly skilled SAP Self Service Accelerator for Utilities (SEW) Consultant who will be catering to the North America customers and involves supporting proactive and reactive business opportunities such as managed services and transformation. The individual will be closely working with our onsite sales / delivery teams, and participate in solution discussions, and workshops.
Role: SAP ISU SEW Consultant
Job Level: Senior Manager
Location: Phoenix, AZ. Work from home - Hybrid.
Duration: Full Time only - Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
We are seeking a Senior Manager in SAP ISU SEW.
Role Responsibilities:
• Excellent utilities business process knowledge for self-service portal
• SAP IS-U multi-functional exposure (customer service, device management, financial contract accounting, billing and invoicing) is required
• Functional experience in SAP IS-U for large project and support team including BPDs, configuration, creation of FS and supporting testing team.
• Responsible for cohesive SAP integration points to Smart Energy Water (SEW) by contributing to the Document of Understanding (DoUs) on client projects
• Lead the customer self-service functional track on integrating SEW portal with S/4HANA
• Design, develop, maintain, and deliver software solutions using the SAP platform to meet the strategic business objectives of clients
• Lead workshops with utilities business users, SEW engineers, and technical developers to determine business and system requirements and select appropriate SAP IS-U solutions to meet user needs
• Create, review, and finalize SAP IS-U solution designs (such as mapping requirements between SEW and S/4HANA) and technical specifications and establish project scope, goals, budgets, phases, and timelines
• Identify and evaluate performance metrics for implementation efficiency and productivity on customer self-service functions
• Confer routinely with users, management, and SEW technical developers throughout the implementation process to ensure that software solutions meet quality and efficiency standards and deliver the required business value
• Provide customer self-service integration leading practices and thought leadership to clients
• Provide mentorship to consultants
• Assist with responding to requests for proposals within the SAP solution integration ecosystem
• Lead project timelines and customer expectations throughout the implementation lifecycle.
• Design, document, and configure customer service functionalities within S/4HANA to enable self-service functionalities in SEW
• Resolve complex issues that arise during the deployment and post-go-live phases.
• Proven track record of successful SAP IS-U project delivery in a consulting environment.
Required Qualifications:
10+ years in SAP experience, including strong experience within the IS-Utilities industry and Self Service Accelerator for Utilities (SEW)
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Employment Type: Full-Time