Job Summary:
Mobility City Technicians deliver, repair and setup mobility equipment in customers’ home.  Technicians also instruct customers in the use of equipment. Technicians may also remove used or damaged equipment.
Responsibilities:
Deliver Durable Medical Equipment (DME) and supplies to customers home and perform install/setup up tasks.
Instruct customer on proper use of equipment.
Evaluate malfunctioning/broken equipment and recommend a repair/solution.  Document the repair and solution.  If additional arts are needed beyond initial service call, document as needed.
Install new/repaired parts to restore equipment to proper safe, working order.
Read and understand the service call requirements (e.g., Location, obstacles/challenges to install setup, payor information, etc.) prior to arrival.
Ensure home environment/space is safe for delivery, install and use of equipment.
Obtain signature from customer on delivery/install paperwork and update systems.
Pick up and remove equipment from customers’ residence if requested.  Generally, as part of the service call.
Clean and sanitize equipment in accordance with Mobility City policy and guidelines.
Comply with all federal, state and local laws, regulations and ordinances that apply to you and Mobility City.
Participate in continuing education/training in-services relative to products that Mobility City sells, delivers and services.
Purseu Google 5 star reviews.
Offer support on the showroom floor by assisting customers and ansering phone calls as needed.
Requirements:
High School diploma or GED
Current valid driver’s license.
Pass criminal background check.
Communication and interpersonal skills.
Proficient in using personal computers, including word processing, database, and spreadsheet software.
Preferred:
Previous manufacturer’s training and certification in products sold and serviced by Mobility City
Compensation:
Job Type:       Full-time
Pay:                $20-$25/hr, depending on experience
Benefits:         Access to Earned Pay On-Demand
Paid Week Long Traning in Florida
Pay Cards
Paid Sick Leave (up to 40 hours annual)
Holiday Premium Pay (working on approved holiday)