Director of Administrative Computing and Institutional Reporting
Posting Date: September 3, 2024
Department: Information Technology
Category: Staff
Status/Type: Full-time
Applications will be taken until the position is filled.
Duties And Responsibilities
Administrative Computing
• Provide administrative technical support for all administrative offices for the college, seminary, and synod, including:
• Learn office processes and procedures for all administrative office in order to provide best practices for use of technology.
• Lead software upgrade and migration projects and be the liaison between departments and vendors.
• Troubleshoot hardware and software issues.
• Correct system data issues.
• Assist in creating data consistency policies and procedures.
• Create function documentation as requested.
• Create and enhance reports based on data as requested.
• Maintain accurate documentation on changes made in the systems.
• Work with administrative staff to plan for and test software updates.
• Ensure consistent and compliant platforms.
• Provide training on software functionality
• Research and develop knowledge of future and current administrative computing needs; maintain up-to-date training on systems.
• Maintain a high level of knowledge related to complex data retrieval systems and data processing hardware and software.
• Assist in negotiating vendor contracts.
• Attend faculty/staff meetings for insight on impacts of new practices for IT Services.
• Assist with IT support/help desk as required; log calls into software, assist customers in emergency situations.
• Create data import/export files as needed (Jenzabar, Slate, PowerFaids, external sources).
Institutional Reporting
• Coordinate institutional reporting as follows:
• Assist in determining reports needed.
• Prepare and submit accurate, timely reports (IPEDS, MHEO, MPCC, NCAA, etc.).
• Act as College liaison between federal and state organizations.
• Maintain currency and high level of knowledge of reporting requirements.
Institutional Research
• Assist with institutional research as follows:
• Collect, verify (accuracy), analyze, and maintain data (students, faculty, staff, programs).
• Provide data input, collection, and reporting recommendations to data owners.
• Provide technical assistance to academic and administrative departments for self-study, planning, and assessment activities.
• Assist with identifying institutional issues to be addressed via the research process, including short- and long-range needs of the college.
• Support the Institutional Assessment Committee as requested.
• Maintain currency and high knowledge level of research techniques and trends in institutional research.
Miscellaneous
• Perform other related duties/responsibilities as appropriate or assigned by director of IT services.
• Willingness to attend vendor conferences, webinar and trainings.
Minimum Qualifications
• Willingness to support mission of the College
• Bachelor’s degree in computer science or related field (social science, business, statistics); master’s preferred
• Proficient in systems such as Jenzabar, Slate, PowerFaids, other external sources.
• Two years relevant experience in higher education
• Excellent oral and written communication skills
• Excellent interpersonal skills
Please send all application materials to hr@blc.edu.
Higher Education
Administrative
Full-time