I am currently looking for an End User Support to work on-site in Gilbert, AZ. Title: End User/ Desktop Support Location: Gilbert, AZ Skills Looking for a specialist to provide Level II End user/ Desktop support to Windows and Active Directory. Provides IT support for desktops, printers, peripherals, telephone systems, and cellular devices in the allocated location Configures, installs, and maintains computer software & Peripheral systems for users Identifies, manages and resolves issues in a timely manner (with in SLA) Responds to customer requests effectively and communicates with them to address issues Should update the user information in an organizational system To update the user access for given IT applications for new and current employees Familiarity on updating the ITSM on incidents and requests. Maintaining the mapping of assets to the end users in ITSM tool Should have extensive knowledge on Windows 10 setup and imaging process Job Type: Full-time Pay: $23.00 - $25.00 per hour Schedule: 8 hour shift Monday to Friday Experience: Windows: 5 years (Required) Active Directory: 3 years (Required) Printers: 3 years (Required) Desktop support: 5 years (Required) Work Location: In person
Salary: $23 - $25 an hour
Employment Type: Full-time
Qualifications
[ "Windows: 5 years (Required)", "Active Directory: 3 years (Required)", "Printers: 3 years (Required)", "Desktop support: 5 years (Required)", "Work authorization (Required)" ]