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Automotive Sales Consultant

Weelborg Chevrolet of New Ulm

Location: New Ulm, MN 56073
Type: Full-Time, Non-Remote
Posted on: July 5, 2024
Weelborg's family of dealerships has a long history of serving their communities with exceptional vehicles and trustworthy service. We live, work, and play in the communities we serve, and, therefore, we strive to serve each and every customer with the same respect we would expect to receive. Weelborg Chevrolet of New Ulm is seeking a dependable, motivated self-starter to serve as a Sales Consultant. Job Summary: Under the direction of the general sales manager, the sales consultant advises customers on vehicle platforms, option packages, and powertrain choices with special attention to features, benefits, functionality, and information. The consultant sells and leases new- and used- vehicles at dealership gross profit, volume, and customer satisfaction standards in accordance with company policies and procedures. Essential Responsibilities: Sells and delivers a minimum 15 vehicles per month. Writes complete sales orders and processes paperwork in accordance with dealership policies. Utilizes dealership sales control and follow-up systems. Completes product and sales training courses. Keeps up-to-date on new products and services within the industry. Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction. Maintains a prospect development system. Conducts business in an ethical and professional manner. Approaches, greets and offers assistance or direction to any customer who enters the dealership showroom or lot. Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Explains fully product performance, application and benefits to prospects. Describes all optional equipment available for customer purchase. Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive. Exhibits high level of commitment to customer satisfaction. Knows and understands the federal, state, and local laws which govern retail automobile sales. Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals. Keeps abreast of new products, features, accessories, etc., and their benefits to customers. Knows and understands equity and values, and is able to explain depreciation to the customer. Ensures that the sales manager has an opportunity to meet each customer. Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title etc.). Prepares sold vehicles for customer delivery prior to customer arrival. Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork. Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department. Schedules first service appointment. Follows up on all post delivery items, tag/title work, “we-owes” and special requests to be sure that all customer expectations are met. Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively. Attends sales meetings. Maintains professional appearance. Follows standards for displaying, merchandising new and used vehicles. Adheres to procedures for quick disposal of over-aged vehicles. Maintains CSI scores that meet and strive to exceed goals. Stays abreast of current factory incentives and codes deliveries in the dealership system. Adhere to all Safety policies and procedures, reporting any nonconformity. Maintains technical knowledge in areas of responsibility by attending educational workshops, reviewing publications, researching topics, establishing personal networks, and participating in dealership training. Perform back-up sales responsibilities. Education and Experience High School Diploma or General Education Degree (GED) required. 1 year sales experience preferred. Industry specific software experience preferred. Weelborg Chevrolet of New Ulm, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Types: Full-time, Commission Pay: $36,000.00 - $120,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Paid training Referral program Vision insurance Schedule: Monday to Friday Weekends as needed Supplemental Pay: Bonus opportunities Commission pay Yearly bonus People with a criminal record are encouraged to apply Work Location: In person
Salary: $36,000 - $120,000 a year
Employment Type: Full-time
Qualifications
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