Administrative Assistant II - Case Management Non-Clinical Support Hours: M-F 0800-1630 Days - Full-time Paygrade/Wages/Salary Info: 11H -
Job Summary Performs a variety of administrative/clerical duties for the Case Management department. # Job Responsibilities Provides administrative support in the Case Management department including answering/routing telephone calls/messages/emails and scanning regulatory documents into electronic medical record (EMR). Obtains insurance authorizations/denials for hospitalization and documents required information in the EMR as assigned. Communicates insurance clinical requirements to the utilization review (UR) nurse and documents in the EMR as assigned. Completes certificate of birth, certificate of stillbirth, and paternity affidavits per state guidelines as assigned. Performs patient placement duties for admissions and transfers in coordination with House Supervisor, UR nurse, and environmental services as assigned. Assists discharge planners as assigned. Maintains Notary of Public as directed. Maintains work area and related supplies and equipment. Qualifications High school diploma, General Equivalency Diploma (GED) or higher required upon hire A minimum of 2 years# relevant experience required No licensure/certification/registration required Skills and Attributes Requires critical thinking skills and decisive judgment. Works under general supervision. Must be able to work in a stressful environment and take appropriate action. Applies more advanced skills and knowledge in the area of specialization. Physical Demands Standing: Occasionally Walking: Frequently Sitting: Frequently Lifting 0-25 lbs: Rarely Lifting 25-75 lbs: Never Lifting over 75 lbs: Never Carrying 0-25 lbs: Rarely Carrying 25-75 lbs: Never Carrying over 75 lbs: Never Pushing/Pulling 0-25 lbs: Rarely Pushing/Pulling 25-75 lbs: Never Pushing/Pulling over 75 lbs: Never Climbing: Rarely Bending/Stooping: Rarely Kneeling: Rarely Crouching/Crawling: Rarely Reaching: Occasionally Talking: Frequently Hearing: Occasionally Repetitive Foot/Leg Movements: Never Repetitive Hand/Arm Movements: Frequently Keyboard Data Entry: Frequently Running: Never Vision: Depth Perception: Frequently Vision: Distinguish Color: Frequently Vision: Seeing Far: Frequently Vision: Seeing Near: Frequently Owensboro Health Core Commitments INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers. RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community. TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future. INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health. SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do. EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.