Job Type: Full time
Retail Service SpecialistWe are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products.  This is an exciting career opportunity in our branch network and ideal for candidates intent on providing excellent customer service and who understand the importance of teamwork.Business hours are Monday through Friday 9am – 5pm and Saturday 9am-1pm.ResponsibilitiesGreet all members and customers, determine their need and provide Legendary ServiceProvide DMV vehicle license, registration and notary servicesReach sales and service goals (and earn incentives!) for multiple AAA products and servicesPreparing and providing TripTik® travel routings, marked road maps, tour books, and other travel-related materialsIssue passport photosAccept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawerMake hotel and car rental reservations for members and provide travel destination informationQualificationsExperience in retail sales, banking or similar customer service/sales environmentProven ability to exceed assigned sales or service quality goalsMust be able to obtain and maintain valid notary licenseExperience with Microsoft Office basicsAbility to work overtime, including SaturdaysAbility to travel locally when necessaryA high school diploma or GEDBenefits:· Extraordinary medical/dental/vision/life benefits· 401(k) Savings plan with company matchTuition assistancePTO for community volunteer programsWellness programEmployee discounts (membership, insurance, travel, entertainment, services and more!)Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”AAA is an Equal Opportunity Employer