```Duties``` - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests, ensuring accuracy of information - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Assist guests with reservations, changes, and cancellations - Handle guest complaints or concerns promptly and effectively - Process payments and maintain accurate records - Perform night audit duties as required - Maintain a clean and organized front desk area ```Qualifications``` - Previous experience in guest relations or hospitality preferred - Familiarity with hotel operations and front desk procedures is a plus - Proficient in using phone systems and other office equipment - Bilingual skills (multilingual is a plus) to communicate effectively with diverse guests - Excellent customer service skills with the ability to resolve issues in a professional manner - Strong organizational and multitasking abilities - Attention to detail and accuracy in handling guest information - Ability to work flexible hours, including evenings, weekends, and holidays Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs and priorities. Job Types: Full-time, Part-time Pay: $13.00 - $14.00 per hour Expected hours: 15 – 35 per week Schedule: 10 hour shift 4 hour shift 8 hour shift Evening shift Holidays Monday to Friday Night shift Overnight shift Weekends as needed Weekends only Work setting: In-person Work Location: In person
Salary: $13 - $14 an hour
Employment Type: Full-time
Qualifications
[ "Work authorization (Required)" ]