About us TrueNorth Treatment Center vows to meet you where you’re at along your journey. Our functional and transformative substance abuse and mental health treatment are offered in a safe and supportive environment. Our tailored treatment reaches individuals seeking healing from addiction and co-occurring mental health disorders. Our comprehensive and empowering client-centered care provides a framework within which individuals can assimilate skills and resources that make long-term recovery possible. At TrueNorth Treatment Center, we believe in recovery – for life. We listen to you. We partner with you. We create a customized treatment plan that combines clinical and holistic therapies. We treat the whole person rather than a singular aspect. With locations in Owensboro and Central City, Kentucky, we gladly serve the western Kentucky region and beyond. We accept referrals as well as self-initiated care. Our facility accepts Kentucky Medicaid and many private insurance payors. When facing mental health and substance abuse issues, you can feel trapped by addiction and the rollercoaster that accompanies it. Recovering from alcohol or drug dependence is a complex journey. We believe it is important to address all aspects of the person, including mental, physical, and spiritual well-being. Job Overview We are seeking a detail-oriented Admissions Coordinator to join our team. The ideal candidate will have experience in administrative tasks and possess knowledge of medical and dental terminology. The Admissions Coordinator plays a crucial role in ensuring smooth admissions processes and providing excellent customer service. Responsibilities Answer incoming calls from individuals seeking treatment for substance use and mental health disorders. Conduct initial screenings to assess the client's needs and determine the appropriate level of care based on established criteria. Collaborate with clinical staff to schedule assessments and appointments for incoming clients. Maintain communication with the treatment team to ensure seamless transitions for clients entering the program. Complete intake documentation accurately and in a timely manner. Maintain confidentiality and compliance with HIPAA regulations throughout the intake process. Serve as an advocate for clients, addressing their questions and concerns with empathy and professionalism. Provide information about our treatment programs and services to assist clients in making informed decisions about their care. Qualifications: High school diploma or equivalent education required 2 years’ experience in related field Excellent communication and interpersonal abilities Professionalism Known of appropriate software including Microsoft Word, Excel, and Outlook Strong organizational skills with attention to detail Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality Must pass background check and drug screen Join our team as an Admissions Coordinator to contribute to the efficient functioning of our admissions process while providing exceptional service to our patients! Job Type: Full-time Pay: From $17.00 per hour Benefits: Paid sick time Paid time off Healthcare setting: Outpatient Schedule: 8 hour shift Day shift Monday to Friday No weekends People with a criminal record are encouraged to apply Experience: Administrative: 1 year (Preferred) Work Location: In person
Salary: From $17 an hour
Employment Type: Full-time
Qualifications
[ "Work authorization (Required)", "Administrative: 1 year (Preferred)" ]