Job Title: AV (Audio/Video) Specialist Location: Owensboro, KY (Onsite from day 1) Mode : Contract Primary Responsibilities & Competencies : Assists with the support of IP Phones, Voicemail and other telephony equipment on the network (C isco UC phones, Analog devices, video endpoints). Effectively responds to end user requests (in person, by telephone, via email or remote control) for routine provisioning changes in C isco C all Manager environment (new/replacement IP phones, name changes, line additions, call forwards, voicemail, etc.). Maintains network and IP phone equipment inventory and asset configuration documentation. Processes RMAs for failed network and IP phone equipment. Provides end user training on use of IP phone services as needed (phone features, voicemail, chat). Monitors and troubleshoots connectivity to printers and computers. Escorts external IT vendors performing physical work in the environment. Assists Network Administrators with planned maintenance of C isco Network and C all Manager environment. Participates in On C all Rotation 24/7. Education :- High school diploma, General Equivalency Diploma (GED) or higher required. Associate's degree in C omputer Information Systems or related field preferred. Work Experience:- A minimum of 2 years' relevant experience required. Experience supporting networks in a 24/7 environment preferred. C isco VoIP support experience preferred. Job Type: Contract Pay: $20.37 - $24.53 per hour Expected hours: 8 per week Schedule: 8 hour shift Travel requirement: Up to 100% travel Experience: cisco voip: 2 years (Required) License/Certification: Driver's License (Required) Location: Owensboro, KY 42301 (Required) Ability to Commute: Owensboro, KY 42301 (Required) Ability to Relocate: Owensboro, KY 42301: Relocate before starting work (Required) Willingness to travel: 100% (Preferred) Work Location: In person
Salary: $20.37 - $24.53 an hour
Employment Type: Contract
Qualifications
[ "Cisco voip: 2 years (Required)", "Driver's License (Required)", "Work authorization (Required)" ]