HR Sr Managing Consultant-Service Center of Excellence
Athens , GA
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Job Description
Posting Details
Posting Details
Posting Number
S12342P
Working Title
HR Sr Managing Consultant-Service Center of Excellence
Department
UHR-Transaction Services
About the University of Georgia
Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education ( https://www.uga.edu/ ). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.
About the College/Unit/Department College/Unit/Department website Posting Type
External
Retirement Plan
TRS or ORP
Employment Type
Employee
Benefits Eligibility
Benefits Eligible
Full/Part time
Full Time
Work Schedule Additional Schedule Information
Monday- Friday 8:00am-5:00 pm
Advertised Salary
Commensurate with experience
Posting Date
07/05/2024
Open until filled
Yes
Closing Date Proposed Starting Date
09/01/2024
Special Instructions to Applicants
This position may be subject to telecommuting
Location of Vacancy
Athens Area
EEO Policy Statement
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653 .
Position Information
Classification Title
HR/EEO/OD Professional
FLSA
Exempt
FTE
1.0
Minimum Qualifications
Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications Position Summary
Our Senior Managing Consultant for Transaction Services provides professional consultation for human resources best practices that support the university and/or department in achieving stated goals and objectives. As a Sr. Consultant you will support initiatives that align human capital with organizational goals, ensure efficiency and flexibility of the workforce to better respond to internal and external change, and improve system staffing and retention. As a Sr Consultant, you will function with a high level of integrity, independence and participate in policy, service, and/or program development.
HR Sr. Consultants understand and can articulate the relationship between HR programs and activities, in addition to the organization's successful mission accomplishment. Work involves developing and maintaining productive collaborative work relationships and assessing and responding to apparent and underlying client needs. Sr. Consultants interpret policies and practices in context of the client's needs and in alignment with the organization's best interests and advise clients regarding decisions that are impacted by laws, policies, procedures, and research. In turn, these individuals will facilitate, negotiate, develop and document innovative solutions to human resources issues tailored to the requirements of the client and the organization.
Primary Responsibilities:
• Deliver high quality work that meets expectations for timeliness, accuracy and completeness.
• Assist with high-volume and quick-turnaround position management, recruitment and selection efforts.
• Work hands-on to help ensure our HR Consultants succeed through performance management coaching and career development
• Serve as a valued business partner to the operational leadership team and set the course for success for your area of the business
• Partner with other UHR Centers of Excellence to drive business and HR initiatives.
• Deploy and follow through of all HR initiatives, processes and systems.
• Influence HR practitioners on optimal workforce utilization, talent management, and performance differentiation.
• Proactively address change opportunities (people, process, structure) and create plans to address.
• Create an environment of positive relations, keep confidentiality, establish trust and credibility, seen by employees as approachable and fair, balances business needs with employee needs, and spends significant time interfacing directly with employees/client base.
• Support and properly apply institutional, system level, state and federal policies and practices.
• Identify trends, collate and distribute industry research/analysis to contribute to colleagues' understanding of the issues.
• Identify training needs in client base and identify/recommend training programs as needed and contribute to on-the-job training or development of new colleagues.
Knowledge, Skills, Abilities and/or Competencies
• Adaptability & Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Functional Knowledge & Skills - Demonstrates skills and knowledge relevant to one's own function or work group.
• Initiative - Job requires a willingness to take on responsibilities and challenges.
• Institutional Knowledge - Knowledge of the processes, systems, cultural values, and policies that makes up the organization.
• Integrity - Job requires being honest, transparent, and ethical.
• Judgment & Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Oral Communication - The ability to communicate information and ideas in speaking so others will understand.
• Organization - The ability to manage one's own time and the time of others.
• Written Communication - The ability to communicate information and ideas in writing so others will understand.
Physical Demands
Typical office environment.
Is driving a responsibility of this position?
No
Is this a Position of Trust?
No
Does this position have operation, access, or control of financial resources?
No
Does this position require a P-Card?
No
Is having a P-Card an essential function of this position?
No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?
No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)
Yes
Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website .
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .
Duties/Responsibilities
Duties/Responsibilities
Operations
• Manages service processes and controls; identify gaps and inefficiencies, provide standardization and improvement recommendations which will impact the full employee lifecycle from hire to retire.
• Connects the dots and self-identifies opportunities to drive HR operational efficiency via process improvements or automation.
• Oversees User Testing's organizational framework structure and employee data workflows.
• Collaborates with stakeholders across Talent, Payroll, Accounting, Benefits, Compensation, Legal and IT to identify opportunities for improvement in preparation for growth, across policies, process, vendors, technology staff and on various ad hoc projects in the HR Operations/Compliance space.
• Builds upon existing documentation and internal enablement to support cross-training and a solid internal knowledge base.
Percentage of time
30
Duties/Responsibilities
Shared-services
• Selects, develops and evaluates personnel to ensure the efficient operation of the function.
• Coaches, mentors and develops team members to ensure their skills, knowledge, and responsibilities align with the team/company goals and maintain effective morale, productivity, and capability.
• Monitors efficiency, utilization, and effectiveness of shared service teams.
• Quantify and manage to a high standard of customer service.
• Leads by example and inspires employee commitment through appropriate levels of hands-on training to enable team members reach their full potential.
• In partnership with the Services leadership team, manages the implementation and administration of HR programs, policies, and procedures in a service center.
• Oversees and serves as an escalation point for teams for data maintenance, records storage and/or other HR functions as assigned.
• Serves as liaison to internal stakeholders and maintains service level agreements.
• Resolves escalations regarding HR policies and regulations.
Percentage of time
30
Duties/Responsibilities
Compliance
• Maintains knowledge of current, local employment laws, best practices and ensures UGA's policies are legally compliant.
• Collaborates with other functional areas and other stakeholders in the delivery of compliance programs and training to employees.
• Stays abreast on all employee-related legislative and regulatory changes and/or developments, and ensure changes to rules and regulations are restructured with HR systems, policies, articles, and practices.
• Runs reports for HR leadership.
• Audits data on a regular basis to ensure data integrity and internal controls.
• As a member of the Service Transactions team, uphold and promote UGAs values and leadership principles; handle sensitive employee issues as needed; and support employee engagement initiatives.
Percentage of time
30
Duties/Responsibilities
Other
• Performs other duties as required.
Percentage of time
10
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
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Job Summary
Company
University of Georgia
Start Date
As soon as possible
Employment Term and Type
Regular, Full or Part Time
Required Education
Bachelor's Degree
Required Experience
Open