Beautiful new custom hotel next o TopGolf... We are looking r an _*ex ienced*_ Hotel Fr Desk Agent to se as our guests’ first point of cont and manage all spects of eir accommod on. *We e been open for ears an ave won the Brand' Gold Award e y year op Not only t , but we are the #1 hotel on TripAdvi r in all of e upstate!* Hotel Front Desk Agent ponsibilities include register g guests, managing ervations and providi information about rooms rates and amenities. you have a knack for customer service and work experience in hotel industry, we’d li to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. *Must be reliable and dependable*. *Responsibilities* * Perform all check-in and check-out tasks * Manage online and phone reservations * Register guests collecting necessary information (like contact details and exact dates of their stay) * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates and amenities * Respond to clients’ complaints in a timely and professional manner * Work with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs * Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate * Maintain updated records of bookings and payments *Skills* * Work experience as a Hotel Front Desk Agent * Understanding of how travel planning websites operate, like Booking and Expedia * *Customer service attitude* * *Be able to wear multiple hats and problem solve* * Excellent communication and organizational skills * Flexible availability *What You'll Get* * Competitive hourly wage + digital tips (only hotel in the area doing this!) * A working atmosphere that is positive and engaging * Telehealth including general medicine, nutrionist, and mental health coverages * Joining a growing organization * Work at one of the newest hotels in Greenville. That too an award winning hotel (3 time Gold award winner + the #1 hotel on TripAdvisor!) Job Types: Full-time, Part-time Pay: $11.00 - $14.00 per hour Benefits: * Employee discount * Flexible schedule * Professional development assistance * Referral program Schedule: * 8 hour shift * Holidays * Monday to Friday * On call * Weekends as needed Work setting: * In-person Education: * High school or equivalent (Preferred) Experience: * Hotel Experience: 1 year (Required) * Front Desk: 1 year (Preferred) Shift availability: * Day Shift (Preferred) * Night Shift (Preferred) Ability to Relocate: * Greenville, SC 29615: Relocate before starting work (Required) Work Location: In person
Salary: $11 - $14 an hour
Employment Type: Full-time
Qualifications
[ "Hotel Experience: 1 year (Required)", "Work authorization (Required)", "High school or equivalent (Preferred)", "Front Desk: 1 year (Preferred)", "Day Shift (Preferred)", "Night Shift (Preferred)" ]