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Restaurant Assistant Manager

A&W restaurant

Location: Mankato, MN 56001
Type: Full-Time, Non-Remote
Posted on: June 20, 2024
A&W in Mankato has a position available for an Assistant Manager. We offer competitive wage, flexible schedule, no late nights or early mornings, and never a bathroom th clean!! Requirements/Responsibilities Position Summary: Contributes to A&W® success by assisting the Restaurant General Manager (RGM) in executing daily operations. Directs Team Members to provide engaging service of quality food and beverages in a clean and comfortable environment. An Assistant Manager work week will consist of 45 to 50 hours per week. Summary of Key Responsibilities (include, but are not limited to, the following): · Works in various positions as needed during shift in addition to Supervisor duties. · Directs Team Member activities in order to maintain speed of service, cleanliness standards, and operational needs. Organizes opening, shift change, and closing duties. · Monitors Team Member productivity and performance. Provides clear, specific, timely, and respectful coaching and feedback to improve performance and achieve operational excellence. · Follows all company policies and procedures. Helps to maintain a safe working environment throughout the restaurant. Holds Team Members accountable for following policies including those for cash handling and safety and security. · Assists in orientation and training of new Team Members. Uses company training resources effectively. Recommends Team Member training needs to RGM. · Serves as a role model by developing positive relationships with Team Members and demonstrating engaging guest service at all times. · Takes appropriate and immediate action to resolve guest complaints. Follows up to ensure guest satisfaction. Works with RGM to continually improve guest service. · Communicates effectively. Filters information between RGM and Team Members as needed. Assists RGM in administrative activities such as: managing inventory, ordering product, preparing deposits, HAACP records, and maintaining financial and labor records. Sets the standard for regular and consistent attendance and punctuality. · Responsible for the safety and security of the Team Member’s, facilities, and assets in the absence of the RGM or AGM. Required Knowledge, Skills and Abilities: · Knowledge of food service operations. Minimum one year of experience in industry. · Knowledge of food safety and physical safety guidelines. · Strong interpersonal skills. Strong customer service skills. Strong problem-solving skills. Effective communication, orally and in writing, with Team Members and guests. · Develop and maintain effective working relationships. Lead and motivate a team, even during challenging times. Physical Requirements: · Able to lift up to 50 pounds. · Must have flexible availability for scheduling. · Must be available for both opening and closing shifts. This list of job duties and responsibilities is not all-inclusive. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice. Job Type: Full-time Pay: $38,000.00 - $42,000.00 per year Benefits: Flexible schedule Paid time off Paid training Experience level: 1 year Restaurant type: Fast casual restaurant Quick service & fast food restaurant Shift: Day shift Evening shift Morning shift Weekly day range: Every weekend Monday to Friday People with a criminal record are encouraged to apply Ability to Relocate: Mankato, MN 56001: Relocate before starting work (Required) Work Location: In person
Salary: $38,000 - $42,000 a year
Employment Type: Full-time
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