POSITION SUMMARY: Primary responsibility is to facilitate the communications functions of the business office and provide clerical support. ESSENTIAL DUTIES: Facilitates the communications system which may include, mail distribution, pagers, phone system, memo’s, answers/triage incoming calls, documents and disseminates appropriate messages. Competently handle multi-line phone system. Demonstrates understanding of system features. Provides clerical support which may include preparation of admission, orientation, continuous care and new hire packets; monitoring and ordering office supplies and forms, typing, special projects, filing, data entry and copying. Creating morning/end of day reports, agendas for meetings, and fax weekly plan of cares to external physicians. Order office and medical supplies as needed, organize supplies when delivered. Promotes the agency philosophy and mission by presenting a positive image to patients/families, physicians and community agencies. Uses effective customer service skills when directing calls and assisting others. Promotes effective communication to patient/family, team members, and other health care professionals and maintains confidentiality. Prepare monthly face-to-face calendar, certifications/re-certifications, schedules, HIS reporting, and contracts as needed. Assists team by admitting, discharging, and changing level of care in system. Assist team by setting up continuous care, transportation, and ordering medical equipment. Assist with Medicaid/Medicare forms, room and board reconciliation, continuous care and GIP reconciliation. Backup office team and performs other duties as assigned. QUALIFICATIONS: High school diploma or equivalent; Bachelor’s degree is preferred Minimum of 1-year medical office or medical business experience; Hospice office experience is preferred MS Office Proficiency, advanced MS Excel and PowerPoint skills is preferred Excellent written and verbal communication skills Must work with a high sense of urgency Job Type: Full-time Pay: $18.00 - $23.00 per hour Benefits: 401(k) Dental insurance Disability insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Work Location: In person
Salary: $18 - $23 an hour
Employment Type: Full-time
Qualifications
[ "Work authorization (Required)" ]