Salary
$19.65 - $30.75 Hourly
Location
Phoenix, AZ
Job Type
Full-Time Regular
Remote Employment
Flexible/Hybrid
Department
Superior Court
Closing Date
5/10/2024 at 11:59 PM Arizona
The Court Administration Assistant Senior supports the Civil Department by providing a wide variety of specialized support on highly responsible assignments that require broad and advanced knowledge of the justice system. The ability to work independently and utilize critical thinking to select and apply the proper established policies and procedures while solving a wide variety of complex issues is paramount to success in this role.
Standard Judicial Branch business hours are Monday through Friday from 8 am to 5 pm. This position may allow for a teleworking schedule up to 5 days per pay period (every 2 weeks) dependent on the needs of the Judicial Branch following a probationary period of six months.
About The Superior Court:
The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.
Position Qualifications
We recognize your time is valuable, so please apply if you meet the following required qualifications :
Education:
• High school Diploma or GED
Experience:
• Three (3) years of progressively responsible legal, court, justice system or administrative support related experience
OR
Combined education and experience qualifications:
• Post-secondary education may substitute for the required experience on a year for year basis.
Our Preferred Candidate has:
• Bilingual in Spanish
Knowledge, skills, and abilities:
Knowledge of:
• Court policies and procedures, legal terminology, office procedures and practices, and the legal requirements for processing court documents
• Customer service standards and procedures
• The following programs and equipment:  MS Outlook, Word, Excel, iCIS, OnBase, eFile, multi-telephone system, facsimile, and copy machine
Skill in:
• Verbal and written communication
• Creating, composing, and editing written materials
• Use of personal computers and related software applications
Ability to:
• Expeditiously and accurately follow brief written and oral instructions
• Coordinate and prioritize work activities for self and others
Essential Job Tasks
(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)
• Manages arbitration cases, including: assigning arbitration cases to arbitrators; reviewing attorney arbitrator appointments; ensuring attorney information is kept up to date; overseeing the appointment of 62% of the Civil Department caseload to arbitration; and receiving, sorting, and processing legal documents related to arbitration and other Civil/Tax/LCA court cases
• Reviews documents for sufficiency of information, conformity, jurisdiction, completeness, timeliness, and all required supporting documentation
• ­Enters into and retrieves data from automated case management tracking system; assigns applicable codes; cross references documents for future retrieval; accesses documents by using various indices; follows established procedures for updating and purging records
• ­Files and retrieves legal documents and related case materials; maintains the order of documents; purges documents; assembles documents, identifies and organizes documents for transfer to the archives; retrieves records from archives
• Manages assignment and processing of Online Dispute Resolution (ODR) cases.  Retrieves and maintains documents and mailings for ODR cases
• ­Types and prepares a variety of material such as notices, letters, and other legal documents into finished form; composes letters in response to requests for general information; checks for completeness prior to sending cases to judicial officers.
• Cross-trains in Lower Court Appeals (LCA) cases to perform all necessary processing of LCA cases
• Ensures the optimal functioning of new projects to ensure the highest level of customer service is provided
• ­Explains legal filing procedures both at the counter and over the telephone; schedules hearings; assists the general public, law enforcement agents, attorneys and their staff, and other employees with locating information, documents, and other related materials
• Processes reports to ensure cases are being managed and caseflow management meets established statutory and rule timelines, including Cal-Actis and other caseflow management reports
• Answers complex process questions from judicial officers and staff.
• Cross-trains in judicial assistant duties to provide emergency coverage if needed
Working conditions:
May be required, as directed by Civil Court Administration or Civil Judicial Assistant Trainer based on the needs of the department, to cover as a courtroom assistant/judicial assistant for terms of varied duration at any Superior Court location (Downtown, Southeast Regional - Mesa, and Northeast Regional – North Phoenix).
While performing the duties of this job, the employee is regularly required to speak clearly and hear; see details of objects that are less than a few feet away; sit for long periods of time; stand, walk, use hands to finger handle or feel; reach with hands and arms; and occasionally push, pull or lift up to 20 pounds.