Client Services Supervisor
Growing marketing firm located in Greenville, SC is looking to add a Client Services Supervisor to it's team.
This is a remote position however you must me within 2hr commutable distance to Greenville, SC and willing to go into the office a few times a month for meeting.
Requirements:
• Proven client management experience
• Solid background of integrated account leadership
• Advertising knowledge expertise
• Experience with the full spectrum of cross-marketing tactics
• Polished communication
• Demonstrated experience with Office 365—particularly Word, Excel and PPT
Responsibilities:
• Responsible for the overall service, efficiency, and profitability of assigned accounts.
• Cultivate and maintain strong partnerships with assigned clients; serving as the main face and point of contact for them, while also representing their voice internally.
• Gain a deep understanding of clients’ goals, industry, competitive landscape, and history with Infinity to proactively partner in providing strategic marketing guidance and plans internally and externally.
• Oversee account financials, ensuring that the agency’s work aligns with the clients’ financial expectations and constraints and tracking against internal projections.
• Utilizing various tools, metrics, and internal subject matter experts, analyze the performance of campaigns and advise clients; providing insights, recommendations, and areas for improvement.
• Lead and oversee the account team as the account steward; ensuring that they communicate and work as one to problem solve, achieve the clients’ goals, and fulfill the overall expectations and needs of the client.
Marketing Services
Customer Service, Marketing, and Strategy/Planning
Full-time