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Retail Sales & Training Specialist

La-Z-Boy Southeast

Location: Greenville, South Carolina
Type: Full-Time, Non-Remote
Posted on: April 30, 2024
Retail Sales Training Specialist
We are looking for an engaging professional to unleash the potential of our workforce and transform learning into a captivating experience!
Join our team as a Retail Sales Training Specialist and become the catalyst for growth and excellence within our award-winning organization.
The Sales Training Specialist plays a crucial role in fostering employee growth and development, improving performance, and supporting the achievement of organizational objectives through effective training initiatives.
Responsibilities
• Assessing the organization’s training needs by identifying skill gaps and areas for improvement.
• Designing and developing training materials and programs. This includes creating training modules, manuals, presentations, and other resources.
• Conducting training sessions, workshops, and seminars either in person or through online platforms for our selling program, design program, and product knowledge each month.
• Assessing the effectiveness of training programs by collecting feedback, conducting evaluations, and measuring the impact of training on employee performance and organizational goals.
• Utilizing learning management systems or digital platforms to administer, track, and manage training activities and employee progress.
• Staying up to date with industry trends, best practices, and new technologies to ensure the training content is relevant and aligned with the organizations objectives.
• Collaborating with managers to identify individual employee development needs and providing guidance on appropriate training solutions.
• Maintaining accurate records of training activities, attendance, and assessments.
• Regularly reviewing and updating training programs to incorporate feedback, address emerging needs, and ensure continuous improvement of the training function.
• Plan and conduct two company-wide trainings annually.
• 40% average travel time within our regional Southeast footprint, based on need.
• Other duties as assigned.
Benefits
• Annual salary of $70,000.00
• Medical, Dental, Vision, & Life insurance
• Supplemental Insurance options available
• Matching 401(k) contributions
• Paid time off
• Profit Sharing Program
• Employee discount
• Employee Assistance Program
Qualifications & Preferred Skills
• Two years of training experience required - retail furniture preferred
• Ability to build and maintain relationships
• Passion for working with people
• Proficient in Microsoft Suite software, including Excel and PowerPoint. Experience with CRM software is desirable.
• Quick to connect with others
• Bachelor’s degree required
• This position requires work on weekends and holidays
• This is a full-time position
Physical Requirements
• Must be able to see well enough to read printed materials, computer screens, and across the gallery
• Must be able to hear well enough to communicate with other employees
• Must be able to sit, stand, and move around the gallery and occasionally walk briskly
• Must be able to kneel to pick up items from the ground
• Must be able to type and hold an iPad
About La-Z-Boy Southeast
The most respected and recognized brand name in the furniture industry is La-Z-Boy. La-Z-Boy Southeast is a family-owned company founded in 1976. We independently own and operate eight La-Z-Boy locations in Georgia, North Carolina, and South Carolina.
Our Company Has Recently Been Recognized And Awarded
• La-Z-Boy’s Global Retail Partner of the Year
• La-Z-Boy’s Global Ronald McDonald Charity Partner of the Year
• Named to Furniture Today’s top 100 list Learn more here: https://youtu.be/g7gJ5xayyH0
We are a drug-free workplace.
Retail
Sales and Business Development
Full-time