Clinic Business Representative Associate-NU
Responsible for greeting and welcoming patients in person or over the phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.
Principle Responsibilities
• Greets and welcomes patient in person or by phone.
• Performs registration process.
• Collects demographic and insurance information.
• Checks in or interviews patient to complete appropriate paperwork.
• Directs patient to their appointment or procedure. May transport via wheelchair.
• May schedule appointments.
• Verifies eligibility and benefits information for payers and interprets results.
• May obtain prior authorization before date of service and provides notification if unable to complete.
• Collect co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
• Obtain signatures from patients as needed.
• Uses resources, tools and procedures to complete accounts in assigned work queues.
• May operate a multi-phone system which would including transferring calls, handling messages and paging.
• Order department supplies.
• Other duties as assigned.
Job Requirements
• Must be 16 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• Associate's or Vocational degree preferred
• 0 to 2 years of medical terminology knowledge preferred and
• 0 to 2 years of computer knowledge including Microsoft Word, Excel and Outlook preferred
Physical Demands
Sedentary
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently
Clinic hours range from 6:45 am to 5:00 pm. Express Care hours range from 8:00 am to 7:00 pm on weekdays and 7:00 am to 3:00 pm on weekends.
Hospitals and Health Care
Sales and Business Development
Part-time