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Clinic Business Representative Associate-NU

Allina Health

Location: New Ulm, Minnesota
Type: Full-Time, Permanent, Non-Remote
Posted on: April 24, 2024
This job is no longer available from the source.
Clinic Business Representative Associate-NU
New Ulm , MN
Posted 4 days ago
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Job Description
Number of Job Openings Available:
Date Posted:
April 23, 2024
65001180 Business Services
Day/Evening (United States of America)
Shift Length:
Variable shift length
Hours Per Week:
Union Contract:
Weekend Rotation:
Job Summary:
Responsible for greeting and welcoming patients in person or over the phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.
Key Position Details:
Clinic hours range from 6:45 am to 5:00 pm. Express Care hours range from 8:00 am to 7:00 pm on weekdays and 7:00 am to 3:00 pm on weekends.
Job Description:
Principle Responsibilities
• Greets and welcomes patient in person or by phone.
• Performs registration process.
• Collects demographic and insurance information.
• Checks in or interviews patient to complete appropriate paperwork.
• Directs patient to their appointment or procedure. May transport via wheelchair.
• May schedule appointments.
• Verifies eligibility and benefits information for payers and interprets results.
• May obtain prior authorization before date of service and provides notification if unable to complete.
• Collect co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
• Obtain signatures from patients as needed.
• Uses resources, tools and procedures to complete accounts in assigned work queues.
• May operate a multi-phone system which would including transferring calls, handling messages and paging.
• Order department supplies.
• Other duties as assigned.
Job Requirements
• Must be 16 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• Associate's or Vocational degree preferred
• 0 to 2 years of medical terminology knowledge preferred and
• 0 to 2 years of computer knowledge including Microsoft Word, Excel and Outlook preferred
Physical Demands
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently
Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.
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Job Summary
Allina Health
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience