Clinic Business Representative Associate-NU
New Ulm , MN
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Job Description
Number of Job Openings Available:
1
Date Posted:
April 23, 2024
Department:
65001180 Business Services
Shift:
Day/Evening (United States of America)
Shift Length:
Variable shift length
Hours Per Week:
0
Union Contract:
Non-Union
Weekend Rotation:
None
Job Summary:
Responsible for greeting and welcoming patients in person or over the phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.
Key Position Details:
Clinic hours range from 6:45 am to 5:00 pm. Express Care hours range from 8:00 am to 7:00 pm on weekdays and 7:00 am to 3:00 pm on weekends.
Job Description:
Principle Responsibilities
• Greets and welcomes patient in person or by phone.
• Performs registration process.
• Collects demographic and insurance information.
• Checks in or interviews patient to complete appropriate paperwork.
• Directs patient to their appointment or procedure. May transport via wheelchair.
• May schedule appointments.
• Verifies eligibility and benefits information for payers and interprets results.
• May obtain prior authorization before date of service and provides notification if unable to complete.
• Collect co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
• Obtain signatures from patients as needed.
• Uses resources, tools and procedures to complete accounts in assigned work queues.
• May operate a multi-phone system which would including transferring calls, handling messages and paging.
• Order department supplies.
• Other duties as assigned.
Job Requirements
• Must be 16 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• Associate's or Vocational degree preferred
• 0 to 2 years of medical terminology knowledge preferred and
• 0 to 2 years of computer knowledge including Microsoft Word, Excel and Outlook preferred
Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently
Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.
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Job Summary
Company
Allina Health
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open