Job description REPORTS TO: Front Office Manager BASIC PURPOSE: Perform duties of Bellman, Valet, and Shuttle Driver, assisting guests upon Welcome and Farewell, and as needed. ESSENTIAL FUNCTIONS: Warmly greet guests as they arrive at hotel’s entrance. Provide description and costs of available parking options. Provide luggage assistance to hotel guests. Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions. Safely park and retrieve vehicles of guests who have selected the option of valet parking. Inspect vehicles for damage prior to receiving and/or returning them to guests. Perform pick-ups and drop-offs at the airport for the guests in a timely and courteous manner. Securely store luggage for hotel guests. Maintain the designated stations in the lobby, standing alert to be easily located by guests or front office associates. Open doors while guests are being greeted in a friendly and courteous manner. Maintain the cleanliness of the bell stand, lobby and baggage room. Clean entrance doors and windows during slow periods. Post the daily events board and entertainment board in the lobby. Maintain an open communication line through all shifts. Deliver messages, dry cleaning, etc. to guest rooms as requested. Knowledge and Skills: Education: High School education or equivalent experience. Experience: High guest contact experience preferred. Skills and Abilities: Ability to communicate with guests and respond to questions. Knowledge of hotel services, local area events and activities. Ability to drive both vans and automobiles required. Must be 21 years of age. Possession of valid driver’s license and excellent driving record, as verified by a Motor Vehicle Report, required. Ability to operate vehicle with manual transmission preferred. Second language may be desired. Hours Required: Scheduled days and times may vary based on need. ENVIRONMENT: Physical Job Requirements (for essential functions only) Lifting/Pushing/Pulling/Carrying: Must be able to lift up to 60 lbs and push or pull a minimum of 120 lbs of various sizes of luggage, packages, coolers and boxes Bending/Kneeling: Must be able to bend to lift luggage, packages, coolers and/or boxes that weigh up to 60 lbs. Mobility: Continually walking, standing, lifting or pulling, 90 to 95% of time, large step into van. Continuous Standing: Continuous standing 95% of time. Work Environment Inside: 80% of eight hour shift. Outside: 20% of eight hour shift. Equipment Operation Vehicles, 20% of eight hour shift.' 'Work Location: * One locationWork Remotely No Job Type: Full-time Salary: From $8.50 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Holidays Weekends as needed Work setting: In-person Application Question(s): Are you at least 21 years of age? (Insurability requirement) Were you referred by an employee of the Westin Poinsett? If yes, please list his/her name. Experience: Full-Service Hotel: 1 year (Preferred) License/Certification: Driver's License (Required) Work Location: In person
Salary: From $8.50 an hour
Employment Type: Part-time
Qualifications
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