The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. Must be available for all shifts, including weekends. Responsibilities Resolve guest concerns, ensuring guest satisfaction. Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Education & Experience: High School Graduate or General Education Degree (GED). One year previous experience in a similar position in a hotel. Basic computer skills required. Customer service experience required Job Types: Full-time, Part-time Pay: From $12.00 per hour Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Evening shift Holidays Night shift On call Weekends as needed Work setting: In-person Education: High school or equivalent (Preferred) Experience: Hotel Experience: 1 year (Required) Front Desk: 1 year (Required) Work Location: In person
Salary: From $12 an hour
Employment Type: Part-time
Qualifications
[ "Hotel Experience: 1 year (Required)", "Front Desk: 1 year (Required)", "High school or equivalent (Preferred)" ]