Summary: We are looking for a Business Office team member that is confident and comfortable with being the initial face of Pro Fabrication for our visitors. Primary areas of responsibility will be activities for Customer Service, Accounting and other Business office activities. This individual will also be responsible for greeting customers, visitors, and employees when they visit our office, answering the phone and assisting or directing the call to who is able to assist the caller. This individual will perform a variety of duties of a routine and recurring nature, including word processing, data entry, account posting, preparation of standard forms in addition to customer service. The successful new team member will confidently be able to independently and according to well-known procedures and practices but will also be capable to perform more complex assignments under close and frequent supervision. Qualifications: Associates degree (A.A) and/or 2+ years of related experience is required for this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Essential Duties and Responsibilities: · Performs data entry in account system, checks figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. · Calculates, prepares, and issues bills, invoices, account statements and other financial documents according to established procedures. · Maintains accounts payable, comparing outstanding invoices to accounts payable reports. · Prepares and processes checks for mailing. · Maintain petty cash account, issue receipts, and perform month end balance. · Assists in managing delinquent account payments by contacting customers with past due accounts. · Open, sort, and route incoming mail, answer correspondence and prepare outgoing mail. · Composes routine correspondence utilizing current word processing applications. · Organizes and maintains file system and files correspondence and other records. · Using a programmable telephone system, answers/directs calls and take messages in a friendly and professional manner. · Greets visitors in a friendly and professional manner and escorts them to the appropriate area/person. · Makes copies of correspondence and/or other printed materials. · Arranges for equipment maintenance; copy machines, prints, ect. · Provides business office support, customer service, and other office administration personnel. · Manages and communicates to buyer the need for office supplies. · Other duties may be assigned. Technical Skills: · To perform this job successfully, an individual must have a working knowledge of Microsoft Office; Word, Excel, Outlook, and PowerPoint. This individual should also have some account software experience, preferably JobBoss. This individual should also be able to use standard office equipment such as copiers, fax machines, 10 key calculators and a credit card machine. Physical Demands: · The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Competencies: To perform this job successfully, an individual should demonstrate the following: Customer Service: Responds promptly to customer needs and responds to requests for service and assistance in a friendly and professional manner. Interpersonal Skills: Maintains confidentiality, listens to others without interrupting, keeps emotions under control, remains open to other ideas and tries new things. Oral Communication: Speaks clearly and persuasively in positive or negative situations, listens, gets clarification, and responds to well to questions and directions. Teamwork: Supports everyone’s efforts to succeed and can get along well with internal and external contacts. Organizational Support: Completes administrative tasks correctly and on time. Adaptability: Able to deal with frequent changes, delays, or unexpected events. Dependability: Follows instructions and responds to managements decisions and directions. Initiative: Asks for and offers help when needed. Quality: Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, monitors own work to ensure quality. Organization Skills: Maintains a work area that is neat, professional, and organized. Job Type: Full-time Benefits: 401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Customer service: 1 year (Preferred) Work Location: In person
Salary: $39.6K - $50.1K a year
Employment Type: Full-time
Qualifications
[ "High school or equivalent (Preferred)", "Customer service: 1 year (Preferred)" ]