Senior Supplier Quality Engineer
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Volvo Group Purchasing is a team of changemakers that thrive in a fast-paced and exciting business environment. We are a truly global team with real passion for innovation, sustainability, and people, and where lifelong learning is an essential part of our culture. With our ecosystem of supply partners, we shape the world we want to live in and deliver value to our customers, society, and the Volvo Group.
Our Offer To You
Volvo Group offers the opportunity to work in a dynamic and team-focused environment in a company that is well known for its state-of-the-art company culture and benefits. Our culture is about how we interact with each other, our customers, and with society. It helps us to achieve our business objectives, is firmly rooted in our history, and is critical to our company’s long-term success. It is the foundation on which everything else is built.
Volvo Group is defined by a set of five carefully chosen values, which include Customer Success, Trust, Passion, Change, and Performance. These values are a major force in guiding our day-to-day behavior and drive our decision making at all levels of the organization. Our values are easy to understand, and yet fundamentally important. They express our shared beliefs across countries and entities to form the basis for a high-performing culture that can help maximize the full potential of the organization.
To work with us is to work with some of the world’s most iconic brands, and to be part of a reputation that has been earned for over a century. It is our responsibility to honor that heritage and build an even stronger future for our company moving forward. Each of our individual actions collectively define who we are as a company and how the world sees us.
Would you like to be a part of our team and join us on our journey?
What You Will Be Doing
Our Supplier Quality Engineering (SQE) (with focus on supplier product/process change management) team is a dedicated group responsible for ensuring that Volvo Trucks North America (VTNA) has adequate quality after supplier product and process changes. Our function focuses on parts that are in serial production. The SQE also works to ensure process improvements for parts having quality issues stemming from parts in the field.
As an SQE you will support purchasing, operations, and engineering teams with quality and part change notifications within your area. You will provide quality assurance expertise to buyers and suppliers while operating as an important link between purchasing and the plants. This role can be based out of the Greensboro NC (preferred), Hagerstown MD, Allentown PA, Dublin VA, or Roanoke VA areas, and reports to the Head of Supplier Quality in Plant for Mack Lehigh Valley Operations (LVO).
Specific Responsibilities
• Coordinate Supplier Performance Management Reviews
• Participate in cross-functional root cause analysis activities
• Daily contacts with suppliers regarding supplier quality related issues
• Verify, evaluate and approve action plans from suppliers
• On site reviews that identify suppliers’ manufacturing risks and improvement areas
• Perform Process Audit at suppliers and drive suppliers to close identified gaps
• Report and follow up deviations for serial production parts, including initiating, following up, and closing deviation report requests. Take appropriate actions at suppliers to prevent recurrence.
• Review the Production Part Approval Process (PPAP) documents related to supplier product and process change notifications
• Coordinate necessary supplier quality improvement activities with colleagues at other Volvo plants globally
• Represent Purchasing in local operations meetings, e.g., Gemba, Task Force teams, Shoki-Ryudo, etc.
• Utilize Firewalls, Supplier Quality Performance Tracking, etc. as needed to ensure quality from the suppliers
• Participate in handover activities related to parts after product and process changes
• Ensure supplier submission of Part/Process Change Notification, if required
• Identify and highlight knowledge gaps in Quality tools, e.g., 8D, Root Cause Analysis, 5W2H, etc.
• Collect and evaluate experience and knowledge from overall business, lessons learned, to avoid repeated mistakes or failures
• Monitor and Confirm Supplier Deviations related to part and process changes
• Identify root causes of crises through deep dive in problem solving
• Follow up on containment, root cause, and corrective action for field quality and engineering change related issues
What We Are Looking For
• 5+ years of technical experience needed
• Bachelor of Engineering preferred (extensive experience and strong performance can substitute for lack of degree)
• Understanding of Advanced Product Quality Planning (APQP)
• Great problem-solving abilities and synthesizing skills
• Good knowledge of automotive quality standards and tools, e.g. ISO/TS 16949
• Good knowledge of Lean concept
• Ability to travel
• Structured with good analytical skills, logical thinking
• Preventive mindset, but also leadership when it comes to problem-solving and taking decisions
• Ability to create networks and to lead cross-functional activities within multi-cultural teams
• Excellent communication and strong project management skills
• Can work with significant independence
• Good English communication skills, both orally and in writing
Compensation/Benefits
• Competitive base salary
• Company bonus
• Comprehensive health benefits
• 401(K) with company match, as well as additional automatic company contribution
• Culture with a passion for Diversity, Equity, and Inclusion for all
• Flexible work environment
• 5 - 6 weeks of annual vacation
• Global organization with expansive career growth opportunities
• Volvo Group University for professional and personal development
• Workplace health/wellness, and reimbursement programs
We value your data privacy and therefore do not accept applications via mail.
Who We Are And What We Believe In
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Applying to this job offers you the opportunity to join Volvo Group . Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
Group Trucks Purchasing has 125 BSEK in purchasing annual spend and 2,550 supply chain partners in serial production. We deliver the best possible products and service that bring value to our customers through scouting and working with high performing supply chain partners. We support Volvo Group's mission ‘Driving prosperity through transport solutions' through sustainability, business ethics and innovation. Joining us means working in a global context with 1,400 colleagues from diverse backgrounds and different nationalities across 25 countries while contributing to the core business and results of Volvo Group.
Motor Vehicle Manufacturing
Quality Assurance and Engineering
Full-time