Pharmacy Technician - Retail
The technician functions under the supervision of the pharmacist. Provides basic prescription filling, inventory management and customer service. May assists with other pharmacy projects.
Principle Responsibilities
• Prescription Filling
• Order entry into pharmacy management software
• Fulfilment of reviewed orders
• Final dispense according to disposition
• Reduces audit risk through proper checks including, but not limited to, DAW, days supply, NDC validation, dates of service, discrete directions and other standard practices
• Customer Service
• Provides service to internal and external customers
• Greets patients, employees and staff in a timely and courteous manner
• Obtains needed information through direct patient contact to support prescription filling
• Advocates for patients by searching for manufacturer and foundation copay assistance
• Technician will routinely complete the following responsibilities to manage and support drug distribution
• Inventory Management – receipt and restock of wholesaler orders, transfer of medications to internal pharmacies
• Medication picking in support of prescription filling
• Restocks automated dispensing robots
• May troubleshoot malfunctioning equipment
• May assist with returns, waste, and reporting/resolution of discrepancies
• Complete and document quality assurance activities
• Monitors expiration dating
• Performs cleaning
• Reports discrepancies or inaccuracies to pharmacist or supervisor
• Other duties as assigned.
Job Requirements
• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
• Vocational or Technical Training from an American Society of Health-System Pharmacists (ASHP) accredited pharmacy technician training program preferred
• College of Pharmacy student in their first year of program (ineligible for intern registration) preferred
• 0 to 2 years of retail pharmacy experience preferred or
• 0 to 2 years of customer service experience preferred
• Registered Pharmacy Technician - MN Board of Pharmacy required if working in the state of MN upon hire
Physical Demands
Light Work
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently
• 32 hours per week
• Day/Evening shifts
• Benefit Eligible
Hospitals and Health Care
Health Care Provider
Part-time