Operations Coordinator
EPIC Health Partners, LLC
3.6 out of 5
EPIC Health Partners, LLC in Martinsville, VA 24112
$23 - $25 an hour - Full-time
EPIC Health Partners, LLC
31 reviews
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Profile insights Find out how your skills align with the job description
Licenses Do you have a valid QMHP Certification license?
Yes No
Certifications Do you have a valid CPR Certification certification?
Yes No
Skills Do you have experience in Behavioral health ?
Yes No
 
Job details Here’s how the job details align with your profile .
Pay • $23 - $25 an hour
Job type • Full-time
 
Location EPIC Health Partners, LLC in Martinsville, VA 24112
 
Full job description
Position Overview
The Operations Coordinator provides administrative and field support. The Operations Coordinator is responsible for monitoring and supporting daily functions/operations within the office and in the field, working directly with QMHPs and individuals receiving services to ensure program efficiency.
Duties and Responsibilities
• Fulfill all QMHP responsibilities, including attending all required supervisions
• Meet with direct reports to review needs and provide updates
• Complete weekly metrics, analyze utilization, update roster, and manage reports/spreadsheets
• Communicate daily with other departments and stakeholders
• Ensure coverage for all assigned individuals
• Attend staff meetings as necessary
• Complete daily chart reviews to ensure documentation is submitted and uploaded in a timely manner
• Assist with compliance and audits
• Ensure submission of documentation and communication notes
• Send reminders to QMHPs with outstanding documentation
• Review and communicate concerning progress notes, ensuring timely completion and quality
• Provide case management/quality assurance calls weekly and complete associated survey
• Assist with marketing and managing referrals
• Attend community events
• Assist with recruiting, interviews, retention, and performance evaluations for QMHPs
• Assist with training, shadowing, and providing support for new hires
• Motivate, coach, and support QMHPs
• Enforce Program Policies and Procedures
• Complete other duties as assigned
Knowledge, Skills and Abilities:
• Knowledge of each program and requirements
• Skills and abilities to provide coaching or training on the EHR
• Ability to train new and current employees
• Skills to address employee’s performance concerns
• Ability to enforce program policy and procedures
• Ability to communicate effectively
• Ability and skills to maintain required confidentiality regarding individual case materials in compliance with Human Rights and HIPAA
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Experience:
• Behavioral health: 3 years (Preferred)
• management: 3 years (Preferred)
License/Certification:
• Driver's License (Preferred)
• CPR Certification (Preferred)
• QMHP Certification (Preferred)
Work Location: In person
 
Position Overview
The Operations Coordinator provides administrative and field support. The Operations Coordinator is responsible for monitoring and supporting daily functions/operations within the office and in the field, working directly with QMHPs and individuals receiving services to ensure program efficiency.
Duties and Responsibilities
• Fulfill all QMHP responsibilities, including attending all required supervisions
• Meet with direct reports to review needs and provide updates
• Complete weekly metrics, analyze utilization, update roster, and manage reports/spreadsheets
• Communicate daily with other departments and stakeholders
• Ensure coverage for all assigned individuals
• Attend staff meetings as necessary
• Complete daily chart reviews to ensure documentation is submitted and uploaded in a timely manner
• Assist with compliance and audits
• Ensure submission of documentation and communication notes
• Send reminders to QMHPs with outstanding documentation
• Review and communicate concerning progress notes, ensuring timely completion and quality
• Provide case management/quality assurance calls weekly and complete associated survey
• Assist with marketing and managing referrals
• Attend community events
• Assist with recruiting, interviews, retention, and performance evaluations for QMHPs
• Assist with training, shadowing, and providing support for new hires
• Motivate, coach, and support QMHPs
• Enforce Program Policies and Procedures
• Complete other duties as assigned
Knowledge, Skills and Abilities:
• Knowledge of each program and requirements
• Skills and abilities to provide coaching or training on the EHR
• Ability to train new and current employees
• Skills to address employee’s performance concerns
• Ability to enforce program policy and procedures
• Ability to communicate effectively
• Ability and skills to maintain required confidentiality regarding individual case materials in compliance with Human Rights and HIPAA
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Experience:
• Behavioral health: 3 years (Preferred)
• management: 3 years (Preferred)
License/Certification:
• Driver's License (Preferred)
• CPR Certification (Preferred)
• QMHP Certification (Preferred)
Work Location: In person