Overview: We are seeking a highly organized and professional Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth flow of operations in the medical office. This is a vital role that requires excellent communication skills, attention to detail, and the ability to handle multiple tasks simultaneously. Duties: - Greet patients and visitors in a friendly and welcoming manner - Answer phone calls and respond to inquiries or direct calls to the appropriate staff member - Schedule appointments and manage the appointment calendar - Verify patient information and update electronic medical records (gMed) - Collect patient co-pays and process payments - Maintain confidentiality of patient information in compliance with HIPAA regulations - Assist with medical record management, including filing, scanning, and organizing documents - Coordinate referrals to other healthcare providers as needed - Ensure the waiting area is clean and tidy - Perform other administrative tasks as assigned Qualifications: - High school diploma or equivalent required; additional education or certification in healthcare administration is a plus - Previous experience as a Medical Receptionist or in a similar role preferred - Knowledge of medical terminology and procedures - Proficient in using office equipment such as computers, printers, and phone systems - Strong attention to detail and accuracy in data entry - Excellent customer service skills with the ability to handle difficult situations professionally - Ability to multitask and prioritize tasks effectively in a fast-paced environment - Familiarity with gMed or other electronic medical record systems is a plus Join our team as a Medical Receptionist and contribute to providing exceptional patient service in our medical office. We offer competitive compensation, benefits package, and opportunities for professional growth. Apply today to be part of our dedicated team! Job Type: Full-time Pay: $16.00 - $18.50 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Healthcare setting: Clinic Medical specialties: Gastroenterology Schedule: 8 hour shift Monday to Friday Experience: Medical Practice Front Desk: 1 year (Required) Ability to Commute: Roanoke, VA 24014 (Required) Ability to Relocate: Roanoke, VA 24014: Relocate before starting work (Required) Work Location: In person
Salary: $16.00 - $18.50 an hour
Employment Type: Full-time
Qualifications
[ "Medical Practice Front Desk: 1 year (Required)", "Work authorization (Required)" ]