We are seeking a professional Client Services Account Manager to join a growing team in Greenville, SC. This is a full time, permanent position with benefits. The ideal candidate will have a background in business analyst work or prior client management experience. Job Description: - Serve as the point of contact for internal and external clients including email and telephone communication related to contingency client operations - Serve as a liaison between client services and operations - Communicate and update Client Services leadership and team members - Consistently manage follow-up - Facilitate and deliver successful completion of assigned projects - Assist with audit responses, oversee client system conversions, handle performance building, manage procedure documentation and placement ticket handling - Analyze existing processes and procedures, and provide feedback to management - Assist management with implementing new and innovative ways to perform the functions - Create, build, and maintain key relationships with clients Qualifications: - High School diploma is required - Bachelor’s Degree preferred but not required - Experience in business analyst type work or prior client management experience - Expereince in Microsoft Office (Excel, Outlook, Word, and Access) Hours: - Monday to Friday (Standard Business Hours of Operation) - Onsite for training then a Hybrid schedule after training. Compensation & Benefits: - $45,000 to $50,000 - Permanent/Direct Hire - Medical benefits - Hybrid schedule after training