Communications Officer I
County of Roanoke Virginia
Roanoke, VA 24001
$42,799.95 a year - Full-time
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Pay • $42,799.95 a year
Job type • Full-time
 
Location Roanoke, VA 24001
 
Full job description
JOB
Come join our 911 team! Through classroom and hands on training, we will teach you to listen to first responders on radio channels, talk to distraught callers and type life-saving information into our state of the art computer system. Because 911 never closes, we serve as a vital link between the citizens of Roanoke County and other services provided, including utility companies. You will perform technical work, ensuring the prompt answer of incoming emergency and non-emergency requests for police, Sheriff, fire and emergency medical services and for the timely and efficient dispatch of the appropriate units. You will monitors a variety of frequencies and serve as a vital link to the units deployed. This position is in a "trainee" capacity, learning the duties of the Communications Officer. You will perform other duties as assigned.
EXAMPLE OF DUTIES
The following duty and responsibility statements are illustrative of the essential functions of this position. The Director, Assistant Director and/or Emergency Communications Manager have the management right to change the duties and functions of this position at any time Completes and maintains all testing, training, and certification as required by constituted authority or mandated by statute.Complies with Roanoke County ECC directives and all lawful orders of superiors.Uses work-time in an efficient manner, consistent with the mission, under minimal supervision.Performs the necessary functions to enter, delete and maintain information in the electronic data files.Works various assigned hours and shifts as required for continuous operation of the ECC.Performs job tasks effectively in a professional manner under varying levels of stress and activity. Monitors calls after the initial dispatch, including providing pre-arrival medical instructions to callers in accordance with Emergency Medical Dispatch guidelines.Monitors and updates activity of all on duty units via the Computer Aided Dispatch software.Remains alert to the conditions within the ECC at all times while on duty.Maintains and upgrades professional knowledge, skill and development by attending seminars, training programs and reading trade and professional journals and publications.Apprises the Team Supervisor of any training requirements, personnel or equipment issues on a regular basis.
SUPPLEMENTAL INFORMATION
 
JOB
Come join our 911 team! Through classroom and hands on training, we will teach you to listen to first responders on radio channels, talk to distraught callers and type life-saving information into our state of the art computer system. Because 911 never closes, we serve as a vital link between the citizens of Roanoke County and other services provided, including utility companies. You will perform technical work, ensuring the prompt answer of incoming emergency and non-emergency requests for police, Sheriff, fire and emergency medical services and for the timely and efficient dispatch of the appropriate units. You will monitors a variety of frequencies and serve as a vital link to the units deployed. This position is in a "trainee" capacity, learning the duties of the Communications Officer. You will perform other duties as assigned.
EXAMPLE OF DUTIES
The following duty and responsibility statements are illustrative of the essential functions of this position. The Director, Assistant Director and/or Emergency Communications Manager have the management right to change the duties and functions of this position at any time Completes and maintains all testing, training, and certification as required by constituted authority or mandated by statute.Complies with Roanoke County ECC directives and all lawful orders of superiors.Uses work-time in an efficient manner, consistent with the mission, under minimal supervision.Performs the necessary functions to enter, delete and maintain information in the electronic data files.Works various assigned hours and shifts as required for continuous operation of the ECC.Performs job tasks effectively in a professional manner under varying levels of stress and activity. Monitors calls after the initial dispatch, including providing pre-arrival medical instructions to callers in accordance with Emergency Medical Dispatch guidelines.Monitors and updates activity of all on duty units via the Computer Aided Dispatch software.Remains alert to the conditions within the ECC at all times while on duty.Maintains and upgrades professional knowledge, skill and development by attending seminars, training programs and reading trade and professional journals and publications.Apprises the Team Supervisor of any training requirements, personnel or equipment issues on a regular basis.
SUPPLEMENTAL INFORMATION