Systems Administrator Assistant
Athens , GA
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Job Description
Posting Details
Posting Details
Posting Number
S11940P
Working Title
Systems Administrator Assistant
Department
EITS-Systems Engineering
About the University of Georgia
Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,000 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 40,000 students including over 30,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.
About the College/Unit/Department College/Unit/Department website
eits.uga.edu
Posting Type
External
Retirement Plan
TRS
Employment Type
Employee
Benefits Eligibility
Benefits Eligible
Full/Part time
Full Time
Work Schedule Additional Schedule Information
Monday - Friday; 8am-5pm
The person in this position may be allowed to work remotely after they have completed the first 6 months of employment and with the approval of the Director of Systems Engineering. If approved for remote work, the person in this position may choose one of the following two remote work routines.
1. One day of remote work per week where the remote day is the same each week and is approved by the person's supervisor.
2. One week of remote work followed by one week of in-the-office work.
Note that remote work is not a guaranteed benefit of employment and may be discontinued at any time for any reason.
Advertised Salary
Up to 53,000; Commensurate with Experience
Posting Date
04/12/2024
Open until filled
Yes
Closing Date Proposed Starting Date
05/13/2024
Special Instructions to Applicants Location of Vacancy
Athens Area
EEO Policy Statement
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
Position Information
Classification Title
IT Systems Support Paraprofessional/Professional
FLSA
Non-Exempt
FTE
1.00
Minimum Qualifications
Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications
Bachelor's degree in related field, preferred.
Position Summary
The Systems Engineering division of EITS has an exciting entry-level position that may be a great fit for you. This position has exposure to multiple teams within the division. The role is an exciting blend of meeting with colleagues, playing with bleeding-edge technologies as "proof of concept" projects, and collaborating with peers to setup and/or modify campus services.
Some common tasks this position handles include:
- Deploy and support Office 365 services and server technologies.
- Administration of campus-wide services and infrastructure.
- Monitoring, backups, patching, and server configuration management.
- Develop and maintain written documentation for central services.
- Research and development on service improvements, system architecture changes, and cloud integration opportunities.
- Engage in the Continual Service Improvement process to assess services and identify opportunities for service enhancements.
Knowledge, Skills, Abilities and/or Competencies
- Possess a growth mindset with an eagerness to learn
- Flexibility and willingness to adapt as the environment evolves
- Exceptional communication and interpersonal skills
- Ability to interpret technical services/issues to non-technical audiences
- Talent for building effective relationships and working in a team
- Curious by nature, with a willingness to ask difficult questions
- Excellent time management and planning skills
- Ability to document the work of yourself and others
Physical Demands
Job takes place in normal environmental conditions. Limited local travel. This position will spend long periods of time standing and/or sitting at a computer.
Is driving a responsibility of this position?
No
Is this a Position of Trust?
Yes
Does this position have operation, access, or control of financial resources?
No
Does this position require a P-Card?
No
Is having a P-Card an essential function of this position?
No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?
No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)
Yes
Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the .
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the .
Duties/Responsibilities
Duties/Responsibilities
1. Service Delivery and Administration
-
a) Responsible for systems administration, including installation of new servers (virtual and physical), patches, specialized software, and built-in server roles and accounts.
b) Support and contribute recommendations surrounding server technologies in a highly complex environment, giving special attention to security issues.
c) Adhere to standards and recommendations for critical functions and services such as system configuration and automated tasks.
d) Collaborate with various functional teams on issues and projects.
e) Gives attention to security issues by discussing best practices with regard to system security. Responds as needed to threats and incidents.
f) Monitor and analyze both performance and resource utilization; recommending mitigation strategies as needed.
g) Respond to and facilitate requests for resource/service changes.
h) Provide assistance with backup/restoration needs and testing.
Percentage of time
35
Duties/Responsibilities
2. Documentation and Administrative Responsibilities
-
a) Writes and maintains documentation to assist in the setup, administration, and troubleshooting of managed systems by team of coworkers with varying skill levels.
b) Works with others in EITS to document system policies and procedures.
c) Facilitates knowledge transfer between units inside and outside of EITS .
d) Generate quotes, purchase requests, and justification for procurement of equipment and services.
e) Creates and facilitates change requests for approval on all production systems.
f) Participate in meetings relevant to this position and team across campus.
Percentage of time
25
Duties/Responsibilities
3. Research, Development, and Service Delivery Assessment
-
a) Spend time researching and developing new, innovative technologies for next-generation services for campus.
b) Explore options for addressing current issues or service gaps by connecting to colleagues and peers to discuss methods, technologies, and processes they have used to knowledge-share and/or collaborate on solutions.
c) Engage in the Continual Service Improvement process to regularly assess services and processes to identify opportunities for service enhancements or replacements for Telephone Services or other Windows projects.
d) Assess technologies that could be utilized in our environment to augment current services to better achieve the goals as outlined in the IT Master Plan for campus IT.
Percentage of time
20
Duties/Responsibilities
4. Professional Development and Continual Learning
-
Engage with teammates and colleagues to better understand the environment, current and future technologies, business needs, challenges, and opportunities.
Percentage of time
15
Duties/Responsibilities
5. Other Duties as Assigned
Percentage of time
5
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
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Job Summary
Company
University of Georgia
Start Date
As soon as possible
Employment Term and Type
Regular, Full or Part Time
Required Education
Associate Degree
Required Experience
Open