Job Type: Full time
Who we areShellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current. Primary Function:Our University Internship Program begins June 2024 and is 8 weeks long. The program provides qualified students the opportunity for professional development by building relationships, gaining corporate experience, learning about our industry, and preparing students with the experience needed to have a rewarding career at our organization. The ideal candidate can see the big picture in any situation, has an entrepreneurial and process improvement mindset and can handle any situation with composure and empathy. We’re looking for assertive, well-spoken, and compassionate students who are dependable, service-minded, and results-oriented.The Escrow Operations Intern will fully immerse in the day-to-day activities of our Escrow, Mortgage Insurance, Tax and Quality Assurance teams whose objective is to research and maintain quality assurance of our escrow loan accounts, confirm timely payments and ensure plans are in place to maintain Compliance guidelines.Primary Responsibilities Performs assigned duties, under direction of experienced personnel, to gain knowledge and experiencePerforms business analyses and provides recommendations to leadership for business and process changesReceives training and performs duties in several functions in order to become familiar with line and staff functions, management viewpoints, company policies, and best practicesObserves experienced team members to acquire knowledge of methods, procedures, and standards required for performance of departmental dutiesWill be required to attend company sponsored training classes, activities, and eventsBuild relationships with employees and colleaguesEducation and Experience RequirementsCurrently pursuing a four-year college degree with a scheduled graduation date between Fall 2024 and Fall of 2025.Degree in Finance, Accounting or Business Admin preferred.Knowledge, Skill and Ability RequirementsHighly developed organizational and project/time-management skills with an ability to manage multiple priorities and meet multiple deadlinesExcel in a team-oriented, collaborative environment while contributing to the creation, design, and implementation of value-add business strategies that affect current operating practices and company policy.Be able to clearly articulate and present ideas and findings to a varied audience, including the operations staff and senior leadership.Excellent written and verbal communication skillsProficiency in quantitative analysisAbility to adaptWillingness to learnAn entrepreneurial business mindsetStrong business communication skills with an ability to work well in a collaborative environmentStrong attention to detail and an ability to multi-task and work well individuallyStrong skills in Excel and/or Tableau (charts, graphs, pivot tables, formulas, macros etc.)Experience with PowerPoint is a plusEqual Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.CA Privacy PolicyCA Notice at Collection