Front Desk Clerk
Comfort Inn & Suites by Choice Hotels
3.5 out of 5
3231 Lee Highway, Troutville, VA 24175
From $13 an hour - Full-time
Pay in top 20% for this field Compared to similar jobs on Indeed
Comfort Inn & Suites by Choice Hotels
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Pay • From $13 an hour
Job type • Full-time
Shift and schedule • 8 hour shift
• Weekends as needed
• Nights as needed
• + show more
 
Location 3231 Lee Highway, Troutville, VA 24175
 
Benefits
Pulled from the full job description
• Employee discount
• Flexible schedule
• Paid time off
 
Full job description
Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will provide exceptional customer service to ensure a positive experience during their stay. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests with a warm and welcoming demeanor upon arrival
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and manage room assignments
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed
Requirements:
- Previous experience in hospitality management or hotel front desk operations is preferred
- Strong customer service and guest relations skills
- Excellent phone etiquette and ability to handle multiple phone lines
- Proficient in using computer systems, including reservation software and Microsoft Office Suite
- Ability to work flexible hours, including evenings, weekends, and holidays
- Attention to detail and ability to handle cash transactions accurately
- Knowledge of hotel operations and procedures is a plus
We offer competitive pay based on experience along with opportunities for career growth within our organization. Join our team of dedicated professionals who are committed to providing exceptional service to our guests.
Note: All positions must be paid including internship positions.
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: 40 per week
Benefits:
• Employee discount
• Flexible schedule
• Paid time off
Schedule:
• 8 hour shift
• Evening shift
• Holidays
Work setting:
• In-person
Work Location: In person
 
Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will provide exceptional customer service to ensure a positive experience during their stay. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests with a warm and welcoming demeanor upon arrival
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and manage room assignments
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed
Requirements:
- Previous experience in hospitality management or hotel front desk operations is preferred
- Strong customer service and guest relations skills
- Excellent phone etiquette and ability to handle multiple phone lines
- Proficient in using computer systems, including reservation software and Microsoft Office Suite
- Ability to work flexible hours, including evenings, weekends, and holidays
- Attention to detail and ability to handle cash transactions accurately
- Knowledge of hotel operations and procedures is a plus
We offer competitive pay based on experience along with opportunities for career growth within our organization. Join our team of dedicated professionals who are committed to providing exceptional service to our guests.
Note: All positions must be paid including internship positions.
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: 40 per week
Benefits:
• Employee discount
• Flexible schedule
• Paid time off
Schedule:
• 8 hour shift
• Evening shift
• Holidays
Work setting:
• In-person
Work Location: In person