Job Description
RESPONSIBILITIES:
* Greet customers promptly
* Obtain customer and vehicle information
* Clearly report all vehicle symptoms as described by the customer
* Determine and recommend needed maintenance base on age, mileage and history of vehicle
* Prepare a complete and accurate estimate of cost for labor and parts
* Establish follow up time
* Monitor the progress of each vehicle throughout the day, and updating customers frequently
* Verify that the final invoice reconciles with the work performed on the repair order
* Explain all completed work and charges to customers
REQUIREMENTS:
* Proven record of achieving exceptional Customer Satisfaction
* Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
* Above average energy level
* Desire for a long term career with a growing organization
* Personal and professional integrity
Service, Service Advisor, Service Sales, Automotive, Auto
Additional Information
Qualifications: * Team player. * Previous experience in automotive billing or related field preferred. * Proficient in using billing software and Microsoft Office applications. * Strong attention to detail and organizational skills. * Excellent communication and customer service skills. * High school diploma or equivalent. Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
Compensation and Hours
Salary Range: Not Available Benefits Provided: Not Available Other Benefits: Not Available
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