Job Description
STATEMENT OF JOB:
The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.
Responsibilities include but are not limited to:
Policies/Procedures/Administration
* Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
* Fills out and logs service request forms for residents and/or staff
* Monitors and greets visitors to the community
* Keeps front desk and lobby area clean and neat at all times
* Sells meal tickets and accounts for by payroll deduction or personal check
* Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
* Attends in-services and staff meetings as required
* Completes all other duties as assigned
Additional Information
Residents * Assists with coordinating van schedule for residents * Follows confidentiality policies regarding release of resident information Staff * Performs supportive office functions for all departments including filing, typing, and making copies Requirements: * Must possess a high school diploma or GED * Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner * Must have experience in Administration functions * Must answer phones in a polite and professional manner * Must be organized, and able to work well with others as part of a team * Must be polite and considerate to residents, visitors, co-workers and management team * Must be able to effectively communicate both verbally and in writing * Must be able to sit for extended periods of time * Must be able to function effectively in a busy environment and be able to multi-task * Must be willing to work a flexible schedule that includes weekends and holidays * Must attend all required in-services and staff meetings
Compensation and Hours
Salary Range: Not Available Benefits Provided: Not Available Other Benefits: Not Available
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