Job Description
What we’re looking for
Vacasa is seeking hard-working, energetic employees to help us maintain our large and quickly growing portfolio of vacation homes as a Property Caretaker in. Responsibilities will include maintaining homes and housekeeping; which includes deep cleaning, organizing, stocking amenities, and corresponding with our outstanding local team, as well as our central management team.
Compensation
* $17 / hour
* Up to $100 per month car allowance for eligible employees
* $500 Sign-On Bonus. $250 signing bonus after 30 days of employment and $250 retention bonus after 90 days of employment
* More benefits and company perks information below
What you’ll do
* Assist with operations in assigned location managing a specific portfolio of properties
* Manage an efficient and high-quality team, ensuring they are trained, effective, and adhere to all Vacasa policies and procedures
* Support your team with escalated guest and homeowner concerns by responding to emails, calls and tickets
* Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained and well cared for
* Perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc)
* Conduct regular inspections prior to guest and owner arrivals
* Meet and maintain Vacasa standards and metrics such NPS, standard unit appearance, and efficiency
* Manage a budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis
* Resolve escalated guest and homeowner concerns by responding to emails, calls and tickets
* Partner and assist your Business Development Representative when new units join the portfolio
* Establish and maintain open, collaborative relationships with fellow regional team members and upper management team
* Provide cross-coverage for your manager or peers when necessary
Additional Information
Skills and Qualifications * Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices * Professional in all forms of communications such as email, phone calls, video calls and texts * Ability to work well under pressure in an agile, fast-paced environment * Excellent time management skills with the ability to change activity frequently and cope with interruptions * Highly responsive and reliable * Strong attention to detail * Prior housekeeping experience a plus * Adhere to all company policies and procedures Work Environment and Physical Demands * Availability to work Sunday through Saturday, early mornings and evenings as needed. * Traveling between worksites is frequent and this person will need their own reliable transportation. * Occasional need to perform housekeeping and maintenance duties * Ability to stand, sit, and walk for an extended period of time * Reach overhead and below the waist * Regularly push, pull, and lift up to 25 pounds * Occasionally lift or move up to 50 pounds * Bend, stoop, squat, kneel, and twist * The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job. What you’ll get * Health/dental/vision insurance—100% coverage option based on hours worked * Employer Sponsored & Voluntary Supplemental Benefits based on hours worked * 401K retirement savings plan with immediate 100% company match on the first 6% you con Visit the Employer site for more details.
Compensation and Hours
Salary Range: $17.00 (minimum) Benefits Provided: Not Available Other Benefits: Not Available
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