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Family Support Partner - Case Management

Alleghany Highlands Community Services

Location: Covington, VA 24426
Type: Full-Time, Non-Remote
Posted on: April 2, 2024
Potential $1000 sign on bonus available for this position. Position Summary Using personal past experiences, Family Support Partners provide peer support to families receiving services. Family Support Partners assist families by supporting their engagement in the team process, helping families identify strengths, and furthering development of family-advocacy, resiliency and self-care skills. Family Support Partners serve families with children through age 21 with one or more of the following: emotional, behavioral, mental health and/or substance use challenges, contact with the social services system or juvenile justice or court system, or who require emergency services or long term community mental health and other supports. Minimum Requirements This position requires an individual to have excellent communication and interpersonal skills. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must complete all AHCS required trainings for the position and maintain established certifications and trainings throughout employment. Knowledge, Skills and Abilities: 1. Lived experience as the parent or caregiver of a child who has received mental health services. 2. Must be able to effectively communicate and work as part of a team. 3. Must have computer skills and be able to effectively navigate the electronic medical record after training. 4. Possess ability to recognize and adjust practice and services to cultural and ethnic differences. 5. Ability to engage with families receiving services and support them as a peer with empathy. 6. Individual must possess a valid Virginia Driver's License with a safe driving record. Education: High School Diploma or GED Experience: Must be the current or former biological or adoptive parent or person in the parent role who has been the primary caregiver of a child with emotional, behavioral or mental health and/or substance use challenges. Must have experience navigating Virginia behavioral health systems with their child. Preferred, but not required: Participation in wraparound intervention or in family partnership meeting as a parent/caregiver of a child with emotional, behavioral or mental health and/or substance use challenges. Bi-lingual (Spanish) speaking College degree Licensure/Certifications: Certified Peer Support certification a plus. Required to complete Certified Peer Support Specialist training within 12 months from hire, and register with the Board of Counseling within 15 months. Participate in training and supervision for certification in peer support and High Fidelity Wrap/ICC. Essential Functions 1. Provide recovery focused direct peer support services to families and children with serious emotional disturbance, such as a Mental Health Disorder, a Developmental Disability, a Substance Use Disorder, and/or Co-occurring disorder. Provide direct client and family support and education about treatment and recovery principles. Perform activities related to advocacy coaching and education to support recovery in the community. Provide warm hand-offs and assist in connecting to local resources. Transport and/or accompany clients to appointments, FAPT and other community meetings for support and advocacy. Will meet Service Time Expectations. (50%) 2. Document direct services and collateral contacts in the electronic medical record to meet Medicaid and licensure requirements. Comply with all BRBH, Federal and State, polices, procedures, and regulations. Will meet documentation standards. (20%) 3. Interact with other BRBH programs and community agencies as part of interdisciplinary team to assist individuals in reaching recovery from mental illness to the greatest extent possible. Consult with community agencies and organizations including consumer run programs such as self-help groups and consumer drop-in centers. Facilitate client participation in consumer self-help programs and activities as appropriate. (15%) 4.Attend team meetings, formal supervision, trainings and participate on assigned committees. (10%) 5.Complete any other tasks/assignments requested by supervisor. (5%) Physical Demands and Sensory While performing the duties of this job, the employee will often sit, stand, walk, bend, stoop, and reach above their head. Use of hands for placing and pulling objects. The employee frequently lifts and or carries over 30 pounds. Specific vision abilities required by this job include close vision. Specific hearing required by this job includes normal tones. May travel less than 5%. Almost all travel is local. Work Environment Employee works in a normal (inside) environment.
Salary: $15 - $16 an hour
Employment Type: Full-time
Qualifications
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