Job Overview: We are seeking a skilled and experienced IT Technician to join our team. As an IT Technician, you will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of our computer systems and networks. This is a full-time position based in . Responsibilities: - Provide technical support and troubleshooting for hardware, software, and network issues - Respond to help desk tickets and resolve user problems in a timely manner - Install, configure, and maintain computer hardware, software, and peripherals - Set up and maintain user accounts and access rights - Perform routine maintenance tasks such as system updates and backups - Assist with firewall configuration and network security measures - Collaborate with other IT team members to implement new technologies or systems - Conduct software troubleshooting and provide guidance to users - Assist with the setup and maintenance of LAN/WAN networks - Ensure data security and privacy by following proper protocols Experience: - Proven experience in technical support or help desk roles - Strong knowledge of computer hardware, operating systems (Windows, Mac OS), and software applications - Familiarity with networking concepts and protocols - Experience with desktop support and troubleshooting - Ability to diagnose and resolve technical issues efficiently - Excellent problem-solving skills and attention to detail - Strong communication skills, both verbal and written If you are a highly motivated individual with a passion for technology and a desire to provide exceptional IT support, we encourage you to apply for this position. We offer competitive compensation based on experience along with benefits package including health insurance, retirement plan, paid time off, etc. Note: Only shortlisted candidates will be contacted for further steps in the hiring process. Job Type: Full-time Pay: Up to $78,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Compensation package: Bonus opportunities Schedule: 10 hour shift Education: Associate (Preferred) Experience: IT support: 1 year (Preferred) IP NETWORKING: 1 year (Preferred) Computer networking: 1 year (Preferred) Work Location: In person
Salary: Up to $78,000 a year
Employment Type: Full-time
Qualifications
[ "Associate (Preferred)", "IT support: 1 year (Preferred)", "IP NETWORKING: 1 year (Preferred)", "Computer networking: 1 year (Preferred)" ]