Job Overview: This position provides ongoing training and coordination for a team of phlebotomists and processors. This position ensures that specimens are collected accurately and prepared for transport properly. This position interacts with not only phlebotomists but also with other laboratory personnel, physicians, other departments, patients, family members, and other caregivers. This position performs phlebotomy and other specimen collection procedures. This position does not require direct supervision to process specimens. Job Requirements: High School Degree with formal phlebotomy training Certified Phlebotomist No equivalent experience in lieu of degree Drivers License Working knowledge of phlebotomy and other specimen collection techniques, specimen handling, and lab terminology Strong communication, leadership, customer service, and data entry skills Proficiency in difficult and pediatric venipunctures Must be an organized individual capable of leading, prioritizing, and working independently Ability to work effectively with employees, patients, and various caregivers Minimum years of experience: 1-2 years experience in phlebotomy Job Responsibilities: Ability to Prioritize/Organize/Handle Quantity of Work Accuracy/Quality/Completeness of Work Complex Assignments Received/Delegated/Completed Judgement Skills/Problem Solving Skills Overall Procedure Knowledge/Quality Assurance Knowledge – including documentation as needed Other Job-Related Information: Working Conditions: Bending - Consistently Climbing - Frequently Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Hearing: Other Sounds - Consistently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting <10 Lbs - Consistently Lifting 50+ Lbs. - Rarely Lifting 11-50 Lbs - Consistently Pulling - Consistently Pushing - Frequently Reaching - Consistently Reading - Consistently Sitting - Consistently Standing - Consistently Stooping - Occasionally Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Consistently Visual Acuity: Far - Consistently Visual Acuity: Near - Consistently Walking - Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… Welcome everyone by making eye contact, greeting with a smile, and saying "hello" Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met Offer patients and guests priority when waiting (lines, elevators) Work on improving quality, safety, and service Respect: ALWAYS… Respect cultural and spiritual differences and honor individual preferences. Respect everyone’s opinion and contribution, regardless of title/role. Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… Value the time of others by striving to be on time, prepared and actively participating. Pick up trash, ensuring the physical environment is clean and safe. Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… Acknowledge wins and frequently thank team members and others for contributions. Show courtesy and compassion with customers, team members and the community
Salary: $35.5K - $45K a year
Employment Type: Full-time
Qualifications
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