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Veterinary Customer Service Representative

Botetourt Veterinary Hospital

Location: 5598 Roanoke Road, Troutville, VA 24175
Type: Full-Time, Non-Remote
Posted on: March 28, 2024
Come join a winning team with our growing hospital at Botetourt Veterinary Hospital, we practice high quality medicine and strive for exceptional customer satisfaction. We consider ourselves a vital part of the community and a staple in the lives of the clients we greet and the patients we treat. We understand the integral role pets play in all of our lives and are passionate about treating each one of our patients as one of our own. We demand qualities that set our team apart from the rest. We welcome candidates that are courteous, detailed oriented, self-starters, good under pressure and able to handle a fast paced environment. Currently we are selecting candidates for a full-time customer service representative. CSR’s are responsible for managing and maintaining veterinary appointment schedules, patient records, processing payments and are actively engaged with our clients and patients on a daily basis. Strong communication skills, able to handle multi-line phone system and basic computer knowledge is important for this position. Our CSR's are team players and show a willingness to help technicians and kennel staff when needed. We require the ability to safely lift 35 pounds, be able to walk dogs on a leash and work a flexible schedule. A strong candidate would have reliable transportation, the ability to commute during inclement weather and be punctual. We are only able to employ individuals age 18 or older. We offer competitive pay and benefits including insurance and retirement plans. Job Type: Full-time Pay: $12.00 - $13.00 per hour Benefits: 401(k) Dental insurance Employee discount Health insurance Vision insurance Schedule: 10 hour shift Day shift Evening shift Monday to Friday Weekends as needed Work setting: In-person Education: High school or equivalent (Preferred) Experience: working in a veterinary hospital: 1 year (Preferred) Customer service: 1 year (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person
Salary: $12 - $13 an hour
Employment Type: Full-time
Qualifications
[ "High school or equivalent (Preferred)", "Working in a veterinary hospital: 1 year (Preferred)", "Customer service: 1 year (Preferred)", "Day Shift (Preferred)" ]