Summary : The Paratransit Specialist and Operations Coordinator will process all applicants for the Valley Metro’s Specialized Transit Around Roanoke (STAR) service. They must be able to perform various other duties as required. Responsibilities: Process all STAR applicants for ability to utilize RADAR bus service Keep in regular, consistent, and ongoing contact with all RADAR applicants Maintain all files for STAR applicants; includes assigning numbers for files Maintain a reference library, including applications processed for Paratransit Service and a spreadsheet with applicant information Operate office equipment, such as fax machines, copiers or phone systems Qualifications Ability to operate a computer system to research and purchase necessary and relevant procurements Ability to record and organize records Ability to effectively communicate with employees from a variety of departments as well as SVTMC employees through different means of communication, such as e-mail and telephone calls Knowledge of Americans with Disabilities Act (ADA) of 1990, particularly that of rights of ADA persons Must either have or be able to attend and obtain the 40 hour Comprehensive ADA Paratransit eligibility course Associates or Bachelor’s degree in business or related field preferred and/or equivalent in related experience or training Prefer 2+ years of customer service experience Excellent Oral and Written skills are required Schedule: Monday – Friday 8:00 AM- 5:00 PM Job Type: Full-time Pay: $15.75 - $16.75 per hour Expected hours: 40 per week Benefits: 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Paid training Vision insurance Experience level: 2 years Schedule: Monday to Friday Ability to Relocate: Roanoke, VA 24013: Relocate before starting work (Required) Work Location: In person
Salary: $15.75 - $16.75 an hour
Employment Type: Full-time
Qualifications
[ "Work authorization (Required)" ]