IT System Administrator I
Roanoke , VA
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Posted 2 days ago
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Job Description
How You'll Help Transform Healthcare:
Researches, implements, and maintains information technologies to increase client systems operational efficiencies and secure Carilion's enterprise desktops. Serves as primary administrators for key corporate-wide systems such active directory and messaging services. Manages corporate projects and problem resolution requiring the participation of multiple specialized teams.
• Implements and maintains highly available and fault tolerant desktop/workstation system management infrastructure for the enterprise with moderate supervision from the Supervisor and/or Manager. Infrastructure technologies include, but are not limited to: Microsoft SCCM, Microsoft WSUS, and McAfee EPO.
• Creates and maintains system images for deployment to desktop/workstations in the enterprise with minimal supervision from the Supervisor and/or Manager. Technologies used for this purpose include, but are not limited to: Symantec Ghost, Microsoft SysPrep, Microsoft PowerShell, and Microsoft VBScript.
• Manages the enterprise directory (Microsoft Active Directory) and messaging system (Microsoft Exchange) utilizing both manual techniques and automated scripting with moderate supervision from the Supervisor and/or Manager.
• Develops reference materials (system diagrams, installation documentation, etc.) for supported workstation technologies and associated management technologies to be used for both online and in-person training of other technical staff with minimal supervision from Supervisor and/or Manager.
• Manages assigned projects and meets deadlines with moderate supervision from Supervisor and/or Manager.
• Interfaces with clients, vendors, and other teams on multi-faceted projects involving desktop/workstation technologies.
• Interfaces with clients, vendors, and multiple teams while providing resolution to problem incidents as escalated from the Technology Service Center.
• Adheres to departmental policies and procedures to assure prompt resolution to identified problems.
What We Require:
Education: Associates Degree in a related field or equivalent work experience.
Experience: Minimum two years experience in computer electronics and/or desktop administration. Experience in microcomputers and supporting telecommunications hardware/software required.
Licensure/Certifications/Registration: Valid Virginia drivers' license and dependable transportation. CompTIA A+ within first year of employment. Additionally, any of the following are preferred, but not required: CompTIA Network+, CompTIA Security+, Citrix CCA XenApp, Microsoft MCP, Microsoft MCTS, Microsoft MCSA.
Other Minimum Qualifications: Good organizational skills, analytical, dependable, detail oriented, interpersonal skills, and understanding of the English language (both written and oral). Must have thorough understanding of the 7-layer OSI model. General PC hardware, Microsoft Windows desktops, Citrix XenApp, Microsoft Active Directory, Microsoft O365, and Apple OSX and iOS experience preferred. Must have excellent problem-solving skills and be customer service oriented.
About Carilion
This is Carilion Clinic ...
An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.
Requisition Number: 144394
Employment Status: Full time
Location: Technology Services Group
Shift: Day/Evening/Night
Shift Details: M-F, with share of 24/7 on-call
Recruiter: MARK A MISKOVIC
Recruiter Phone:
Recruiter Email: mamiskovic@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.
Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.
Please see job description
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Job Summary
Company
Carilion Clinic
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Associate Degree
Required Experience
2+ years