Position Summary The Director of Case Management leads and supervises the client management team in all client engagement and case file maintenance, along with individualized treatment planning and implementation. Reporting Relationships The Director of Case Management reports to the Executive Director. Responsibilities & Duties Supervisory functions Collaborate with the Intake Coordinator to approve or deny former applicants requesting to return to the residential program; advise on other complex application issues Determine caseload assignments based on client needs and Residential Case Managers’ expertise Provide leadership and direction to all Case Management staff, to include weekly individual and group supervision meetings. Oversee and ensure compliance with Guest House standards regarding case file maintenance Serve as administrator for the client database system; oversee internal and external reports to ensure timely and accurate collection of data relative to residential, aftercare and outreach clients. Regularly run reports to ensure the timely completion of required documentation (case notes, service tracking, etc.) Assist with grant writing and reporting as required by Director of Marketing and Development Maintain the safety regulations of facilities as mandated by DOC and Guest House Approve schedule changes and requests for the Case Managers Facilitate the social work internship program, training and onboarding for all Residential and Aftercare interns Provide feedback and input on disciplinary actions for residents, as needed Assist in organizing and scheduling training for case management staff Assist in program development and restructuring Serve as primary program liaison with Probation and Parole officials and the Community Services Board (CSB). Provide intensive oversight of the Case Management team to include such case management duties as orientation for new residents within the first three days; new resident intake meetings and the development of Individual Service and Goal Plans for each new resident within 7 business days of their entry; establishing program protocols for financial literacy and budgeting skills for the residents; bi-weekly case notes and weekly progress notes as mandated by Guest House and the Virginia Department of Corrections (DOC) policies Ensure that case files and other required documentation are maintained according to agency and DOC standards Regularly identify and maintain relationships with new employment, housing, medical, and other community resources Communicate regularly with relevant stakeholders as part of a resident’s treatment team (e.g., Probation Officers, Resident Specialists, etc.) As needed, supervise and/or provide facilitation of psycho-social groups Other duties as assigned General Enforce compliance with Guest House rules: drug and alcohol policies, emergency procedures, etc. Assist with fundraising events. Maintain confidentiality at all times. Attend and participate in staff meetings and in-service training. Inform supervisor of client and facility needs and concerns. Work closely with management to avert or resolve problems related to both the clients and the facility. Requirements Qualifications: To perform the position of Director of Case Management successfully, qualified candidates must meet the following minimum qualifications: Certification or License to practice independently in the Commonwealth of Virginia (CSAC, CSAC-A, LPC, LCSW, LMFT, Psy.D, PH.D.) preferred; Ability to provide clinical supervision to graduate students and clinicians working toward licensure; A minimum of four (4) years of supervisory experience in a human services organization or assisting at-risk populations with histories of addiction, mental illness, homelessness, domestic violence, severe trauma, etc. Note:  Work experience with ex-offender population and/or in crisis/trauma environment preferred. Residential program experience is a must; Knowledge of gender-specific, trauma-informed treatment principles and ability to oversee the expansion and implementation of those practices within Case Management; Excellent communication skills, including interpersonal, written, presentation, and conflict management skills; Excellent organizational and time management skills; Ability to work effectively with people of diverse backgrounds and exhibit a high level of cultural competence. Other Licenses & Certifications (can be obtained while employed) Valid driver's license & good driving record. CPR/First Aid certification NARCAN Training PREA Training CSAC-A certification (120 hours) Note:  Licenses/Certifications must remain in good standing/active during employment tenure with Friends of Guest House. About us Friends of Guest House (www.friendsofguesthouse.org) is a transitional program that supports women who are returning to the community after incarceration for non-violent offenses. Friends of Guest House provides a safe, caring, healing environment for women in recovery from trauma, addictions, challenged family systems, and mood disorders. We serve 30 women in our Residential Program at a time and each woman is invited to participate in the program for 6 months and spend another 6-9 months in our Aftercare Program with stepped down case management support. The goal of the women in the program is to re-enter the community, reunite with their families, and address barriers to achieving their goals. Overall, women who re-enter the community without support have a recidivism rate of 70%. Women who complete the Residential to Aftercare Program continuum at Friends of Guest House have a recidivism rate of 15%. Come join a dedicated team and make a difference in a woman’s life each and every hour. Friends of Guest House provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Job Type: Full-time Pay: From $65,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Supplemental pay types: Bonus opportunities License/Certification: license to practice in Virginia (LPC, LCSW, LMFT...) (Preferred) Ability to Relocate: Alexandria, VA 22301: Relocate before starting work (Required) Work Location: In person
Salary: From $65,000 a year
Employment Type: Full-time
Qualifications
[ "Work authorization (Required)", "License to practice in Virginia (LPC, LCSW, LMFT...) (Preferred)" ]