Front desk receptionist
The Azure Hotel
3.0 out of 5
651 East Main Street, Mesa, AZ 85203
$15 - $16 an hour - Part-time, Full-time
The Azure Hotel
1,022 reviews
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Pay • $15 - $16 an hour
Job type • Part-time
• Full-time
Shift and schedule • 8 hour shift
• Weekends as needed
 
Location 651 East Main Street, Mesa, AZ 85203
 
Benefits
Pulled from the full job description
• Flexible schedule
• Paid time off
 
Full job description
*** SMALL INDEPENDENT HOTEL ONLY 48 ROOMS***
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
needs to be able to work over nights
Responsibilities
• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• communicate with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments
Skills
• Work experience as a Hotel Front Desk Agent, Receptionist or similar role
• Understanding of how travel planning websites operate, like Booking and TripAdvisor
• Customer service attitude
• Excellent communication and organizational skills
Job Types: Part-time, Full-time
Salary: $15.00 - $16.00 per hour
Schedule:
• 8 hour shift
• Weekends as needed
Experience:
• Hotel experience: 1 year (Preferred)
Work Location: In person
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Application Settings
Application method
• Email
Require resume
• Yes
Application updates
• wecanhelp@theazurehotel.com
• Also send an individual email update each time someone applies.
Candidates contact you (email)
• Yes, at email address provided
Details
Posted: September 8, 2023
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Job budget: Not sponsored
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Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: No less than 24 per week
Benefits:
• Flexible schedule
• Paid time off
Schedule:
• 8 hour shift
Work Location: In person
 
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