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Part Time Night Auditor

Comfort Suites Salem-Roanoke I-81 West Salem

Location: Salem, VA 24153
Type: Part-Time, Non-Remote
Posted on: March 17, 2024
Part Time Night Auditor
Comfort Suites Salem-Roanoke I-81 West Salem
100 Wildwood Road, Salem, VA 24153
Part-time
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Job details Here’s how the job details align with your profile .
Job type • Part-time
Shift and schedule • 8 hour shift
• Weekends as needed
• Overnight shift
• Night shift
• Monday to Friday
• Holidays
 
Location 100 Wildwood Road, Salem, VA 24153
 
Full job description
Responsibilities:
- Perform night audit duties including checking guests in and out, reconciling accounts, and resolving any discrepancies
- Provide exceptional guest service by addressing guest inquiries and concerns in a timely and professional manner
- Maintain accurate records of guest transactions and interactions
- Assist with front desk duties such as answering phone calls, making reservations, and providing general information about the hotel
- Ensure the safety and security of guests by monitoring the premises during the night shift
- Collaborate with other hotel departments to ensure a seamless guest experience
- Handle cash transactions and maintain a balanced cash drawer
Skills:
- Strong hospitality management skills with a focus on delivering excellent guest services
- Bilingual proficiency in English and another language is a plus
- Experience working at the front desk of a hotel or similar establishment
- Exceptional customer service skills with the ability to handle difficult situations with tact and diplomacy
- Knowledge of hotel operations, including familiarity with phone systems and reservation software
- Excellent communication skills, both verbal and written
- Attention to detail and ability to multitask in a fast-paced environment
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.
Job Type: Part-time
Schedule:
• 8 hour shift
• Holidays
• Monday to Friday
• Overnight shift
• Weekends as needed
Ability to Relocate:
• Salem, VA 24153: Relocate before starting work (Required)
Work Location: In person
 
Responsibilities:
- Perform night audit duties including checking guests in and out, reconciling accounts, and resolving any discrepancies
- Provide exceptional guest service by addressing guest inquiries and concerns in a timely and professional manner
- Maintain accurate records of guest transactions and interactions
- Assist with front desk duties such as answering phone calls, making reservations, and providing general information about the hotel
- Ensure the safety and security of guests by monitoring the premises during the night shift
- Collaborate with other hotel departments to ensure a seamless guest experience
- Handle cash transactions and maintain a balanced cash drawer
Skills:
- Strong hospitality management skills with a focus on delivering excellent guest services
- Bilingual proficiency in English and another language is a plus
- Experience working at the front desk of a hotel or similar establishment
- Exceptional customer service skills with the ability to handle difficult situations with tact and diplomacy
- Knowledge of hotel operations, including familiarity with phone systems and reservation software
- Excellent communication skills, both verbal and written
- Attention to detail and ability to multitask in a fast-paced environment
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.
Job Type: Part-time
Schedule:
• 8 hour shift
• Holidays
• Monday to Friday
• Overnight shift
• Weekends as needed
Ability to Relocate:
• Salem, VA 24153: Relocate before starting work (Required)
Work Location: In person