Head of Internal Fraud Strategy & Governance
Wells Fargo
45,963 reviews
Roanoke, VA
Full-time
Wells Fargo
45,963 reviews
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Job type • Full-time
 
Location Roanoke, VA
 
Full job description
About this role:
Wells Fargo is seeking a Head of Internal Fraud Strategy & Governance, Executive Director, who will report directly to the Head of Enterprise Internal Fraud. The position is accountable to effectively provide leadership, strategic guidance, implementation and sustainability rigor for the Enterprise Internal Fraud Program framework.
In this role, you will:
• Lead a team of senior professionals responsible for the multifaceted internal fraud program and be accountable for the program
• Manage a corporate-wide framework designed to aggregate, assess, monitor and report on enterprise internal fraud
• Develop and maintain consistent enterprise and business procedures, desktop, control procedures and metric governance
• Monitor control effectiveness and business group/enterprise issues
• Provide education, awareness and communication support for Internal Fraud programs
• Develop and maintain an Enterprise Internal Fraud Roadmap
• Maintain and assess an enterprise library of internal fraud detection strategy/rules and performance
• Manage an Internal Fraud Detection Strategy Control and Shared Control Request Intake process
• Provide RAU oversight and management of process inventory, control and RCSA accountabilities
• Monitor overall health and effectiveness of enterprise internal fraud programs
• Manage a portfolio of issues owned by Enterprise Internal Fraud, including reviewing processes, providing monthly issue deep dive, managing monthly all team meetings, managing access management, records management, SharePoint and shared drive administration
• Govern Enterprise level Internal Fraud program committees and councils to standards and appropriate escalation paths
• Manage the centralized intake and response to all process/control reviews, requests for information, artifact review and meeting preparation for any/all Regulatory, IRM and Audit engagements
• Manage Program and Policy GAIP process evaluations for all applicable policy and implementation routines including Insider Threat Program
• Engage and influence business heads, regulators, control management, risk, legal, and audit partners to successfully ensure appropriate management of business risk
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in business group
• Develop and guide a culture of talent development to meet business objectives and strategy
• Serve as the Enterprise Program LOB Liaison
• Role will have material direct interaction/engagement with independent risk management, legal, policy offices, employee relations, audit, regulators and peer groups
Required Qualifications:
• 8+ years of risk management, business controls, or compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management experience
Desired Qualifications:
• Comprehensive knowledge of financial services organizational structures, functional roles, and corresponding capabilities to assess inherent risks
• Comprehensive background with and understanding of employee misconduct risks (Insider Threat, Internal Fraud, Code of Conduct, etc) to enable strategic approaches and credible challenge
• Comprehensive knowledge of applicable policies and programs including Fraud Risk Policy, Insider Threat Program and the Allegation Management Policy, including allegation lifecycle, sensitive matters, intake, internal investigations, root cause and customer impact
• Comprehensive knowledge of risk assessment frameworks, change management frameworks, policy frameworks, issue management frameworks
• Clear and concise written and oral communication skills
• Strong relationship management skills
• Ability to effectively partner and influence at the senior and executive level
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to understand and operate successfully in a complex, heavily matrixed corporate environment
Job Expectations:
• This position may be located at one the posted sites listed below and will work in a hybrid model. Other locations will not be considered
• This position may travel quarterly
Locations:
• 2850 S Price Rd, Chandler AZ
• 800 S Jordan Creek Pkwy, West Des Moines IA
• 1525 W W T Harris Blvd, Charlotte NC
• 401 S Tryon St, Charlotte, NC
• 250 E John Carpenter Fwy, Irving, TX
• 7711 Plantation Rd, Roanoke, VA
• 2200 Concord Pike, Wilmington, DE
Posting End Date:
26 Mar 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
 
About this role:
Wells Fargo is seeking a Head of Internal Fraud Strategy & Governance, Executive Director, who will report directly to the Head of Enterprise Internal Fraud. The position is accountable to effectively provide leadership, strategic guidance, implementation and sustainability rigor for the Enterprise Internal Fraud Program framework.
In this role, you will:
• Lead a team of senior professionals responsible for the multifaceted internal fraud program and be accountable for the program
• Manage a corporate-wide framework designed to aggregate, assess, monitor and report on enterprise internal fraud
• Develop and maintain consistent enterprise and business procedures, desktop, control procedures and metric governance
• Monitor control effectiveness and business group/enterprise issues
• Provide education, awareness and communication support for Internal Fraud programs
• Develop and maintain an Enterprise Internal Fraud Roadmap
• Maintain and assess an enterprise library of internal fraud detection strategy/rules and performance
• Manage an Internal Fraud Detection Strategy Control and Shared Control Request Intake process
• Provide RAU oversight and management of process inventory, control and RCSA accountabilities
• Monitor overall health and effectiveness of enterprise internal fraud programs
• Manage a portfolio of issues owned by Enterprise Internal Fraud, including reviewing processes, providing monthly issue deep dive, managing monthly all team meetings, managing access management, records management, SharePoint and shared drive administration
• Govern Enterprise level Internal Fraud program committees and councils to standards and appropriate escalation paths
• Manage the centralized intake and response to all process/control reviews, requests for information, artifact review and meeting preparation for any/all Regulatory, IRM and Audit engagements
• Manage Program and Policy GAIP process evaluations for all applicable policy and implementation routines including Insider Threat Program
• Engage and influence business heads, regulators, control management, risk, legal, and audit partners to successfully ensure appropriate management of business risk
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in business group
• Develop and guide a culture of talent development to meet business objectives and strategy
• Serve as the Enterprise Program LOB Liaison
• Role will have material direct interaction/engagement with independent risk management, legal, policy offices, employee relations, audit, regulators and peer groups
Required Qualifications:
• 8+ years of risk management, business controls, or compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management experience
Desired Qualifications:
• Comprehensive knowledge of financial services organizational structures, functional roles, and corresponding capabilities to assess inherent risks
• Comprehensive background with and understanding of employee misconduct risks (Insider Threat, Internal Fraud, Code of Conduct, etc) to enable strategic approaches and credible challenge
• Comprehensive knowledge of applicable policies and programs including Fraud Risk Policy, Insider Threat Program and the Allegation Management Policy, including allegation lifecycle, sensitive matters, intake, internal investigations, root cause and customer impact
• Comprehensive knowledge of risk assessment frameworks, change management frameworks, policy frameworks, issue management frameworks
• Clear and concise written and oral communication skills
• Strong relationship management skills
• Ability to effectively partner and influence at the senior and executive level
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to understand and operate successfully in a complex, heavily matrixed corporate environment
Job Expectations:
• This position may be located at one the posted sites listed below and will work in a hybrid model. Other locations will not be considered
• This position may travel quarterly
Locations:
• 2850 S Price Rd, Chandler AZ
• 800 S Jordan Creek Pkwy, West Des Moines IA
• 1525 W W T Harris Blvd, Charlotte NC
• 401 S Tryon St, Charlotte, NC
• 250 E John Carpenter Fwy, Irving, TX
• 7711 Plantation Rd, Roanoke, VA
• 2200 Concord Pike, Wilmington, DE
Posting End Date:
26 Mar 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.