Job Type: Full time
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.Job DescriptionWe are currently seeking an experienced Business Operations Analyst to join our high-performing team. A Business Operations Analyst working in a foreclosure invoicing and compensation department plays a crucial role in ensuring the efficiency and accuracy of financial processes related to foreclosures. We're looking for a candidate with advanced analytical thinking, exceptional judgment, and adaptability to address complex business challenges. Commitment to agile learning and multitasking in a dynamic environment are crucial. Strong public speaking skills are essential for effective communication with senior leaders. This role offers a unique opportunity for someone dedicated to enhancing operational excellence in a fast-paced, evolving landscape.Key Responsibilities:Oversee the end-to-end process of foreclosure invoicing, ensuring accuracy and compliance with regulatory requirements.Interact with vendors, both onshore and offshore, to coordinate the submission and validation of invoices.Manage the calculation and processing of compensation for various stakeholders involved in foreclosure processes.Collaborate with onshore and offshore teams to streamline communication, share updates, and ensure a cohesive workflow.Provide regular updates and reports to senior leadership, offering insights into departmental performance and key metrics.Collaborate with cross-functional teams to implement efficiency measures and enhance overall operational effectiveness.Ensure that all invoicing and compensation processes adhere to legal and regulatory requirements.Proactively identify potential risks associated with foreclosure invoicing and compensation.Maintain accurate and detailed records of all invoicing and compensation transactions.Prepare for audits by ensuring that all documentation is in order and readily accessible.Leverage expertise in Black Knight invoicing and Mortgage Software Platform (MSP) to streamline processes and ensure accurate invoicing and payment disbursement.Manage invoicing through iClear Invoicing Platform, ensuring compliance with investor guidelines, obtaining necessary approvals, and configuring workbooks for accurate tracking.Follow investor guidelines meticulously, ensuring accurate invoicing, obtaining necessary approvals, and validating invoices submitted by vendors and offshore teams.Collaborate with cross-functional teams to ensure alignment across platforms, troubleshoot discrepancies, and implement solutions to address any issues that may arise.Basic Qualifications:Bachelor’s degree, or equivalent work experienceFour or more years of related experiencePreferred Skills/Experience 5+ years of experience business operations, particularly in mortgage operations.Proven experience with Black Knight invoicing, MSP, and iClear Invoicing Platform.Exceptional analytical thinking, judgment skills, and ability to think outside the box.Flexibility, agility in learning, and multitasking capabilities.Strong public speaking and communication skills.Knowledge of investor guidelines and experience with configuration and validation processes.Proficient in Excel and other relevant business tools.Experience in automation of business processes is a plus.Strong attention to detail and commitment to accuracy.This role is not eligible for full-time remote work.#CBBO#USBOpsIf there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):Healthcare (medical, dental, vision)Basic term and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer-funded retirement planPaid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunitiesAdoption assistanceSick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by lawEEO is the LawU.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  E-VerifyU.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $60,265.00 - $70,900.00 - $77,990.00Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.