Health Information Management
Submission for the position: Tech II - HIM - ROI - (Job Number: 150254)
Tech II - HIM - ROI
Expected Starting Salary Range: 18.59 - 22.37
SUBFUNCTION DEFINITION: Prepare and process medical record requests of information (ROI) from patients, attorneys, insurance providers and legal professionals in order to produce valid and HIPAA compliant records to each requester.
REPRESENTATIVE RESPONSIBILITIES
·Customer Service
Provides assistance to other CCHMC staff members and customers. Answers telephone calls, responds to status requests for release of protected health information adhering to HIPAA, CCHMC and HIM department standards, prioritizes requests for information, troubleshooting issues and escalating as appropriate. Processes first level requests for patient information in a manner that adheres to HIPAA and HIM Department standards. Researches requests to update the patient care team in Epic, updating as appropriate. Demonstrates flexibility in work assignments such that needs of all customers are met. Functions as an effective team member within individual teams and departmental teams.
·Quality Review
Perform quality review during the training phase for CDIT staff. Maintains production and measurement statistics. Consistently meet department productivity and quality standards. Maintain a neat functional work space that is organized, safe, accessible, and that provides an effective and efficient environment for employees, patients, and families.
·Authorizations
Reviews, validates, and enters authorizations to release protected health information to ensure compliance with HIPAA requirements, works with requestors such as families, patients, providers, auditors, etc. to facilitate request processing and provide timely feedback regarding status of requests, processes routine and or first level disclosure of copies of medical records to meet turn-around time goals (verification of discharge dates to insurance companies, release of immunization records, disclosure of records from Epic and or Quanum for continuity of treatment purposes, uploading images to PACS Computer Application, burning CDs for internal and external customers, etc.).
·Dictations
Monitor the completion of dictations within the timeline established by CCHMC and process the Incomplete Operative Report Dictation List according to established procedures. Resolve physician suspension issues. Support coding by following up on operative note data integrity issues and other questions, providing timely communication and resolution. Provide technical and administrative assistance for other health information functions. Monitor the fax server to research and or correct entries as appropriate. Complete special projects as assigned. Utilize electronic work lists and workflow reports to review and edit medical record transcription for accurate patient demographic information, accurate physician signature deficiency assignment and correct formatting in Quanum. Validate that transcription is applied to the proper medical record encounter and move as appropriate.
EDUCATION/EXPERIENCE
Required:
· High school diploma or equivalent
· 2 years of work experience in a related job discipline.
Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families (EEO/AA).
Professional/Non-Clinical
United States-Ohio-Cincinnati-Vernon Place
Mar 8, 2024, 4:22:20 PM
Schedule: Full-time Location(s): United States-Ohio-Cincinnati-Vernon Place Job Type: Standard 18.59 Day Job