Crestview Access Services
Submission for the position: Patient Access Representative - (Job Number: 148469)
Patient Access Representative
Patient Access Representative I
Department/Unit: 3430 Medical Office Building
Shift: This is a float position for the Crestview Hills location. The hours will range M-F from 7:30 am-6:30 pm with an occasional Saturday shift. Shifts will be assigned by the supervisor based on business needs at least two weeks in advance. If shifts arise for different hours once the two-week schedule has been set, these new shifts will be offered to this PAR. If agreed upon, the two-week schedule will be revised.
Hours/FTE: Full time, 40 hours/1.0FTE
Expected Starting Salary Range: $ 17 – 18.40hr
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's Hospital Has Been Named:
· The #1 Pediatric Hospital in the Nation - US News and World Report 2023
· On Newsweek’s 2023 list of “America’s Greatest Workplaces for Diversity”
· One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work
· An LGBTQ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC)
Market Leading Benefits Including:
· Shift and Weekend Differentials
· Medical coverage starting day 1 of employment. View employee benefits here: https://www.cincinnatichildrens.org/careers/benefits
· Pension plan and optional 403(b) supplemental retirement plans
· Tuition reimbursement for continuing education
· Expansive employee discount programs through our many community partners
· Referral bonus program for current staff!
· Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQIA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
· Physical and mental health wellness programs
Working as a Patient Access Representative I at Cincinnati Children’s Hospital Medical Center you will:
· Provide assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigate and resolve customer requests, questions or problems according to CCHMC policies and procedures.
· Support the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system.
· Ensure patient safety by identifying the correct patient. identifying special needs and preparing isolation precautions for patients who have Infectious Disease indicators.
· Maintain confidentiality, protect and safeguard patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of the position.
· Complete and authenticate all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)
Job Requirements:
· High school diploma or equivalent
· No related experience required
Preferred Qualifications:
· Healthcare related experience
· Knowledge of EPIC or other similar EMR systems
Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families (EEO/AA)
Customer Service
United States-Kentucky-Crestview Hills
Mar 7, 2024, 5:20:37 PM
Schedule: Full-time Location(s): United States-Kentucky-Crestview Hills Job Type: Standard 17.00 Day Job