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FT Customer Service Representative (Work From Home)

Guild Mortgage Company

Location: Roanoke, Virginia 24157
Type: Remote
Posted on: February 8, 2024
[Customer Support / Fully Remote] - Anywhere in U.S. / Up to $23 per hour / Medical, dental, vision, & life / 401k match / M-F 8:30a-5p PST - As a Customer Service Rep you'll: Answer and service calls in a professional, timely and efficient manner; Listen attentively to customer needs and concerns; Explore, analyze and respond to customers' issues and concerns via phone, email, and through written correspondence; Use decision-support computer software programs to respond to typical customer work/service order inquiries and requests; Prepare complete and accurate call notes, written documentation, etc., and update customer files in the system...Hiring Fast >>